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Business Process Automation Market

Market Study on Business Process Automation: Analysing Soaring Adoption of BPA Within the Manufacturing Sector, Ascending Demand for Efficiency, and Industries’ Urge for Streamlined Workflow, PMR Foresees a Host of Opportunities for Industry Participants

A Detailed Analysis of the Business Process Automation Market Based on a Growing Focus on the Retail Sector, Product Regulations, and Improvements in Technology

Market Size (2024-2030)

The global business process automation market is forecast to expand at a CAGR of 11.4% and thereby increase from a value of US$14.2 Bn in 2024, to US$30.2 Bn by the end of 2030.


Key Insights

Market Size (2024E)

US$14.2 Bn

Projected Market Value (2030F)

US$30.2 Bn

Global Market Growth Rate (CAGR 2024 to 2030)


Historical Market Growth Rate (CAGR 2019 to 2023)


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Market Introduction and Definition

Business process automation (BPA) is a methodical and strategic approach that leverages technological advancements to augment efficiency and minimize the need for human intervention in intricate business procedures. Fundamentally, BPA optimizes workflows through the utilization of integration tools and software applications, enabling organizations to allocate resources more efficiently and enhance overall productivity. This comprises a wide range of activities, including both mundane duties and complex procedures, enabling organizations to promptly address market needs and foster innovation.

BPA lays the groundwork for operational excellence by facilitating a smooth exchange of information and tasks among different departments. This empowers businesses to effectively respond to ever-changing market conditions and attain a competitive advantage. Numerous significant factors drive the expansion of the worldwide Business Process Automation industry. To begin with, the adoption of BPA solutions is driven by organizations' unrelenting pursuit of operational efficiency. These solutions facilitate the elimination of human errors, improve the precision of data, and expedite the completion of tasks, resulting in significant reductions in both time and expenses.

Furthermore, the interplay between the growing intricacy of business operations and the requirement for instantaneous decision-making increases the necessity for advanced BPA tools. Furthermore, to remain abreast of shifting market dynamics, the incorporation of sophisticated automation technologies is required due to the escalating trend of digital transformation.

Moreover, in a swiftly changing business environment, the imperative to maintain competitiveness dominates the global market, compelling organizations to adopt BPA as a strategic necessity for long-term expansion. With an increasing number of industries acknowledging the revolutionary capabilities of Business Process Automation Market in attaining optimal performance, the worldwide market is well positioned for substantial growth.

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Market Growth Dynamics

Persistent Endeavor for Enhanced Operational Efficiency

The persistent endeavor to enhance operational efficiency among organizations is a significant factor propelling the worldwide business process automation market. Amidst a period marked by ever-changing market dynamics and evolving consumer demands, organizations are progressively acknowledging the critical significance of BPA in streamlining their internal operations. The rationale for prioritizing efficiency is to improve productivity, minimize expenses, and address operational uncertainties.

Through the utilization of BPA solutions, organizations can methodically examine and optimize their operations, thereby automating monotonous duties and reducing the likelihood of errors. This practice not only leads to substantial time efficiency but also guarantees enhanced precision in data processing, thus making a valuable contribution to the overall achievement of operational excellence.

Constraints regarding competitiveness in a business environment undergoing rapid change exacerbate the pursuit of operational efficiency. In light of increasing market saturation and complex client demands, organizations must reassess their operational frameworks. In this context, BPA becomes a strategic imperative due to its provision of a methodical approach to optimizing processes.

By automating both routine and complex tasks, organizations can reallocate their personnel to engage in activities that contribute greater value, thereby promoting innovation and adaptability. Fundamentally, the impetus for the implementation of BPA is its potential to enable organizations to optimize their resources, thereby bringing their activities in line with the requirements of the modern business landscape.

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Market Restraints

Difficulty Posed by Organizational Change, and Cultural Resistance

Notwithstanding the conspicuous benefits, the Business Process Automation Market is hindered by the difficulty posed by organizational change and cultural resistance. Frequently, the integration of BPA necessitates a fundamental transformation wherein personnel undertake their duties and cooperate within the establishment.

Unfamiliarity with novel technologies, apprehensions regarding the potential disruption of established workflows, and concerns regarding job displacement are all common causes of resistance to change. Barriers to the implementation of BPA within organizations may stem from a steadfast adherence to conventional practices and a fear of undermining established roles, as well as a reluctance to stray from established procedures.

Intricacy Required to Ensure Smooth Integration Across Various Systems

One of the most substantial obstacles that the global market must contend with is the intricacy required to guarantee smooth integration across various systems and technologies. When organizations implement BPA solutions to optimize their operations, they frequently encounter the complex challenge of integrating these automated processes with pre-existing legacy systems.

The task at hand is to establish a unified and compatible environment in which BPA interacts effortlessly with a wide range of software applications, databases, and platforms. Interoperability issues manifest owing to the diverse composition of information technology environments across different organizations.

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Business Process Automation Market Opportunities

Increasing Need for Improved Functionalities of Data Analytics

One of the primary opportunistic factors propelling the global BPA industry is the increasing need for improved data analytics functionalities. In the era when organizations amass enormous volumes of data, it becomes critical to extract significant insights from this information to facilitate well-informed decision-making. Given its capability to automate data processing and analysis, BPA becomes a significant strategic enabler in this context.

By incorporating sophisticated analytics tools into BPA solutions, organizations can derive valuable insights from a wide range of data sources. This enables a more comprehensive comprehension of market trends, customer behavior, and operational performance. Integration of BPA and data analytics, organizations not only enhance their decision-making processes but also cultivate a culture that is predicated on data.

Through the automation of data capture and analysis, organizations can detect latent patterns, recognize developing prospects, and take proactive measures to overcome obstacles. The integration of data analytics and BPA in this synergistic manner facilitates opportunities for strategic planning and innovation, empowering organizations to maintain a competitive edge.

With the growing acknowledgment among organizations of the profound impact that data-driven insights can have, the amalgamation of business process automation and advanced analytics emerges as a pivotal advantageous factor, furnishing a comprehensive resolution to the intricacies of the contemporary business landscape.

Analyst’s Viewpoint

The global market for business process automation is anticipated to experience significant expansion due to a confluence of factors that emphasize its critical importance in contemporary business activities. The relentless endeavor for operational efficiency by businesses spanning various sectors has been a significant factor in this expansion. In an increasingly competitive market, where organizations endeavor to streamline operations and maintain flexibility, the implementation of BPA solutions emerges as a critical necessity.

BPA's capacity to automate mundane duties, optimize operations, and augment overall productivity establishes it as a paradigm-shifting entity within the realm of business. The dynamic between manufacturers and consumers significantly influences the course of the BPA market. In response to the growing need for customizable and user-friendly solutions, manufacturers are proactively undertaking the development of BPA platforms that specifically address the distinct requirements of various industries.

A positive feedback loop is fostered by the increasing collaboration between manufacturers and consumers in the customization and implementation of BPA solutions, which ensures a more seamless integration into existing workflows. This collaboration not only accelerates the rate of adoption but also facilitates the ongoing development and improvement of BPA technologies, bringing them into closer alignment with specific requirements of end users.

Moreover, the future of the market is intricately tied to broader trends in the global business environment, including the increasing significance of data-driven decision-making and the rise of remote work. BPA solutions are especially pertinent in remote and distributed work environments due to their adaptability and scalability; this further illuminates their significance in the post-pandemic era.

To summarize, the worldwide market for BPA is expanding at a rapid rate, driven by a mutually beneficial association between suppliers and customers, a dedication to achieving high-quality operations, and an ongoing adoption of innovative technologies. As enterprises confront the intricacies of the contemporary market, BPA arises not merely as a remedy but also as a strategic necessity to ensure continued expansion, ingenuity, and robustness.

Supply-side Dynamics

The international BPA industry is distinguished by the presence of market leaders including IBM Corporation, Microsoft Corporation, SAP SE, and UiPath, all of which make substantial contributions to market dominance. By capitalizing on their technological prowess and vast market reach, these participants provide all-encompassing BPA solutions that address the varied requirements of industries. North America, specifically the US, emerges as a prominent adopter of BPA solutions, propelled by an established IT environment and a proactive stance towards technological advancements.

Additionally, Europe is crucial due to its emphasis on digital transformation and operational efficacy. BPA is being swiftly adopted by nations in the Asia Pacific region, including Singapore, and India, to streamline their expanding service sectors. BPA is utilized in sectors such as finance and healthcare to automate complex processes, thereby reducing operational risks and assuring compliance in the United States. European manufacturing sectors optimize their supply chains with the aid of BPA. Countries in Asia Pacific are incorporating BPA into e-government initiatives to improve the delivery of public services.

Continuous innovation, strategic alliances, and a commitment to customer-centric solutions are how the market leaders in BPA are influencing the terrain. By integrating AI capabilities into BPA with its Watson platform, IBM Corporation is a leader in redefining the scope of automation. In terms of integration and scalability, Power Automate from Microsoft and intelligent RPA solutions from SAP are establishing novel benchmarks.

UiPath, a frontrunner in robotic process automation (RPA), is transforming how organizations approach automation by emphasizing solutions that are accessible and user-friendly. The advancement of the BPA market is being propelled by the collective endeavors of these dominant players, which ensure that enterprises across the globe have entry to state-of-the-art solutions for optimizing processes and increasing efficiency.

Business Process Automation Market Segmentation

Which Segment is at the Forefront in Terms of Component?

Services Represent the Leading Segment by Component, Increasing Data Analytics & Visualization Applications Drive Demand

The services sector is projected to hold the most significant market share within the BPA industry. The growing awareness among organizations regarding the critical nature of implementing and optimizing BPA solutions is anticipated to generate a significant surge in demand for services including consulting, integration, and support.

Service providers are of great importance to businesses as they offer guidance throughout the intricate process of BPA adoption. As a result, this sector significantly contributes to the overall market share. The platform segment is anticipated to witness the most rapid expansion among all BPA market segments.

The ongoing technological progress is anticipated to generate a significant surge in demand for BPA platforms that are both resilient and adaptable. By providing an extensive collection of automation tools, these platforms possess the capability to grant organizations the adaptability and expandability necessary to effectively manage changing business demands. Proficient and adaptable BPA platforms establish this sector in a favorable position for swift proliferation, thereby transforming it into the epicenter of innovation and market expansion.

Which is the Sought-after Deployment Mode?

Cloud-based Deployment Remains Most Preferred Owing to Scalable and Economic Solutions

It is anticipated that the cloud-based BPA software sector will hold the most substantial portion of market size. The adoption of cloud computing is increasing in popularity among businesses in search of scalable and economical solutions. Cloud-based BPA software is favored by organizations of all sizes due to its accessibility, adaptability, and decreased infrastructure expenses.

Due to the scalability and simplicity of deployment that are inherent in cloud-based solutions, this market segment is poised for dominance. It is anticipated that the on-premise BPA Software segment will expand at the most rapid rate in the BPA market. Although cloud-based solutions hold a significant market share, on-premise BPA software may be preferred by specific industries and enterprises that have security or regulatory obligations.

The anticipated increase in demand for on-premise solutions can be attributed to the fact that organizations place a high value on retaining authority over their infrastructure and data. With the growing acknowledgment of the benefits of BPA across these sectors, the on-premise sector is poised for substantial expansion, accommodating the distinct requirements of organizations that prioritize compliance or security.

Which is the Spearheading Market Segment Based on the Size of Enterprise?

Small Enterprises Take the Lead with their Adaptability Towards Novel Technologies

It is anticipated that the segment comprising small enterprises (10-99 employees) will hold the most substantial portion of the market for BPA. Small businesses, which are distinguished by their adaptability and propensity to embrace novel technologies, are progressively acknowledging the revolutionary possibilities that BPA presents in terms of optimizing processes and augmenting productivity.

These companies are ideal candidates for the adoption of BPA due to their manageable scope and operational requirements, which substantially contribute to the overall market share. The segment comprising very large enterprises (1,000 or more employees) is anticipated to witness the most rapid expansion in the BPA market.

Although small enterprises may hold a numerical advantage, very large enterprises are progressively recognizing the strategic value of BPA in administering intricate workflows at scale due to their extensive and complex operational structures. BPA adoption is anticipated to increase dramatically as these organizations prioritize automation, scalability, and efficiency to meet the demands of their extensive operations; thus, the very large enterprise segment is projected to experience the most rapid growth in the BPA market.

Which is the Most Prominent End-use Industry?

IT and Telecom Sector at the Forefront

It is expected that the IT and telecom sectors will hold the most substantial portion of the market for business process automation. Because of its ever-changing nature and imperative for efficiency and innovation, the IT and telecommunications sector is a prime adopter of BPA solutions. The integration of BPA is facilitated by the complexities of IT and telecom operations, which constitute a significant portion of the market share.

The healthcare industry is anticipated to witness the most rapid expansion within the BPA market. The adoption of BPA becomes crucial as healthcare organizations place greater emphasis on digital transformation to enhance operational efficiency, improve patient care, and adhere to regulatory obligations. Due to the distinctive obstacles and data-intensive characteristics of healthcare operations, BPA emerges as a revolutionary resolution, propelling swift expansion in this industry as it strives to update and streamline its procedures.

Top Regional Markets

North America’s Foothold Strongest

It is anticipated that North America will hold the largest market share of the global market for BPA. The region's sophisticated technological infrastructure, well-established IT landscape, and widespread digital adoption across industries are factors contributing to this. Organizations in North America, specifically those based in the US, have been leaders in the adoption of automation technologies to improve operational effectiveness and sustain a competitive edge.

Attributed to the strong presence of key industry actors and the region's propensity for early technology adoption, North America holds a dominant position in the BPA market. Furthermore, the substantial market share of the region is further reinforced by its favorable regulatory environment, which fosters innovation research, and development.

Asian Markets on an Accelerating Trail

The global BPA market is anticipated to expand at the quickest rate in South Asia, and Oceania. The aforementioned phenomenon can be ascribed to the proliferation of technologically proficient populations, economic expansion, and escalating digital transformation efforts in nations such as India, Australia, and Singapore. An increasing number of industries in the region are recognizing the necessity of automation to remain competitive, which has led to a surge in demand for BPA solutions.

The swiftly growing service sector, specifically in nations such as India, serves as a substantial catalyst for organizations aiming to streamline their operations. Furthermore, the proliferation of cloud technologies and governmental endeavors endorsing digital transformation are factors that propel the BPA market in South Asia, and Oceania toward exponential expansion. Due to the region's dynamic business environment and proactive stance on technology integration, it is ideally situated to witness substantial growth in the BPA market.

Competitive Intelligence and Business Strategy

Prominent entities in the field of business process automation such as UiPath, SAP SE, IBM Corporation, and Microsoft Corporation, utilize comprehensive approaches to safeguard and augment their market portions. An essential approach is predicated on perpetual innovation and technological preeminence. These competitors make substantial investments in research and development to maintain a competitive edge. By integrating artificial intelligence (AI) into its BPA solutions via the Watson platform, IBM, for example, is expanding the capabilities of automation.

Microsoft is committed to the continuous improvement of its power automate platform, which offers users an extensive collection of automation tools. By remaining abreast of technological developments, these organizations guarantee that their products are not only competitive but also indicative of the ever-changing demands of enterprises.

The market leaders proactively participate in strategic alliances and collaborations as a means to expand their market penetration and improve the quality of their offerings. By integrating the technologies of industry leaders into BPA, IBM produces a more robust and versatile product. By forming alliances with other technology providers, Microsoft ensures that integration with a wide range of systems is seamless. These collaborative efforts not only enhance the capabilities of BPA solutions but also create novel opportunities for market growth.

Fundamentally, the approaches adopted by market leaders in the BPA industry center on maintaining technological ingenuity, providing all-encompassing solutions, cultivating strategic alliances, and expanding their international footprint. Using these collective endeavors, these organizations strive not only to attain the greatest possible market presence but also to maintain their leadership status in a constantly changing environment.

Key Recent Developments

New Product

Pegasystems introduced the latest iteration of Pega Infinity in May 2021. The new version includes intelligent automation, enhanced low-code, and AI capabilities, among others.

Market Impact: Pegasystems' May 2021 release of the most recent version of Pega Infinity is anticipated to have a substantial effect on the worldwide Business Process Automation (BPA) market. This advancement emphasizes a movement towards more sophisticated and adaptable BPA solutions through the integration of intelligent automation, advanced low-code functionalities, and artificial intelligence capabilities. The augmented functionalities not only address the increasing need for automation across various sectors but also aid in expanding the technological frontiers of the BPA industry, thereby impacting the course of innovation and worldwide competitiveness.

(Source: PEGA)

New Product

Appian published the most recent iteration of the Appian Low Code Automation Platform in May 2021. New features of the updated version include AI-powered Intelligent Document Processing (IDP), added design collaboration and guidance functionalities, as well as improved DevSecOps capabilities.

Market Impact: It is expected that the introduction of the most recent version of the Appian Low Code Automation Platform by Appian in May 2021 will significantly influence the worldwide Business Process Automation (BPA) market. By integrating AI-driven Intelligent Document Processing (IDP), fostering improved design collaboration, and enhancing DevSecOps functionalities, this advancement represents a transition toward low-code automation solutions that are more comprehensive and intelligent. In addition to addressing the changing demands of organizations for improved security measures, streamlined document processing, and enhanced collaboration, these novel functionalities establish novel benchmarks for functionality and pioneering approaches within the worldwide BPA industry.

(Source: appian)

Business Process Automation Industry Report Scope



Forecast Period

2024 to 2030

Historical Data Available for

2019 to 2023

Market Analysis

US$ Million for Value

Key Regions Covered

  • North America
  • Latin America
  • Europe
  • South Asia & Pacific
  • East Asia
  • The Middle East & Africa  

Key Countries Covered

  • United States
  • Canada
  • Germany
  • United Kingdom
  • France
  • Italy
  • Spain
  • Russia
  • China
  • Japan
  • South Korea
  • India
  • Thailand
  • Malaysia
  • Indonesia
  • Australia
  • New Zealand
  • GCC Countries
  • South Africa  

Key Market Segments Covered

  • Solution
  • Deployment Mode
  • Enterprise Size
  • End User Industry
  • Region

Key Companies Profiled

Report Coverage

  • Market Forecast
  • Company Share Analysis
  • Competition Intelligence
  • DROT Analysis
  • Market Dynamics and Challenges
  • Strategic Growth Initiatives  

Customization & Pricing

Available upon request

Business Process Automation Market Research Segmentation

By Component:

  • Platform
  • Services
    • Professional Services
      • Integration & Implementation
      • Consulting
      • Support & Maintenance
    • Managed Services

By Deployment Mode:

  • On-Premise BPA Software
  • Cloud-Based BPA Software

By Enterprise Size:

  • Small Offices (1-9 employees)
  • Small Enterprises (10-99 employees)
  • Medium-sized Enterprise (100-499 employees)
  • Large Enterprises (500-999 employees)
  • Very Large Enterprises (1,000+ employees)

By End-use Industry:

  • IT & Telecom
  • BFSI
  • Manufacturing
  • Healthcare
  • Retail & CPG
  • Government
  • Others

By Region:

  • North America
  • Europe
  • East Asia
  • South Asia & Oceania
  • Latin America
  • Middle East & Africa

- Companies Covered in This Report -

  • Laserfiche
  • TIBCO Software
  • OptimumHQ
  • Kissflow Inc
  • Oracle
  • Microsoft
  • Zoho Corporation
  • IBM
  • Appain

- Frequently Asked Questions -

The business process automation market size is currently around US$14.2 Bn.

By the end of 2030, the global business process automation market has been estimated to witness a value CAGR of 11.4%.

As of the year 2023, the US represents the leading market for business process automation.

Some of the leading names in the business process automation industry include Laserfiche, TIBCO Software, OptimumHQ, Kissflow Inc., and Oracle.

The healthcare segment is expected to grow at the fastest pace in the market during the forecast period.

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