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U.S. Triage System Market

U.S. Market Study on Triage Systems: Rapid Demand Growth Expected for Digital Triage Services

U.S. Triage System Market

U.S. Triage System Market Outlook (2023 to 2033)

The U.S. triage system market reached a size of US$ 205 million in 2022. The market is projected to climb to US$ 1.86 billion by the end of 2033, advancing at a high-value CAGR of 18.9% from 2023 to 2033.

The term triage system refers to medical systems and technologies designed to prioritize patients based on the severity of their condition. These systems are used in emergency departments, disaster response situations, and other healthcare settings where rapid assessment and prioritization of patients is crucial.

Triage systems help healthcare professionals make quick and informed decisions about the order in which patients should receive care, ensuring that those in need of urgent care are treated first. The market covers various software, hardware, and communication solutions tailored to streamline the triage process and improve patient outcomes.

  • The United States accounts for 17% share of the global triage system market in 2023.
Attributes Key Insights

U.S. Triage System Market Size (2023)

US$ 331.4 Million

Projected Market Value (2033)

US$ 1.86 Billion

Market Growth Rate (2023 to 2033)


Market Share of Primary Care Centers (2023)


Digital Triage Services Segment CAGR (2023 to 2033)


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What are the Factors Influencing the Growth of the U.S. Triage System Market?

Enhanced Patient Care and Improved Door-to-Provider Metrics Associated with Triage Services

Upon the patient's arrival, providers initiate the necessary care promptly, assessing limited history and current information. Following initial observation by providers, the patient is transferred to the emergency physician's department for specialized treatment. The implementation of triage services enables immediate order placement, leading to a significant improvement in the hospital's door-to-provider metric.

While medical screening of a patient is done by the provider, a thorough examination may take place in a standard triage situation while maintaining the patient’s privacy. The improvement in hospitals’ door-to-provider metric is expected to drive market growth in the upcoming years.

  • In April 2021, Conduent announced the launch of Community Vision, the newest analytics solution in its Conduent Advanced Analytics platform. Community Vision is a unique solution, which will provide neighborhood-level community health data to physicians and clinicians directly at the point of care.

“Increasing Aging Population Necessitating Technologically Advanced Triage Systems”

The aging population in the United States is a growing concern, with a significant increase expected in the coming years. This demographic shift has increased the demand for healthcare services, particularly triage. As a result, the triage system market is expected to expand rapidly in the near future. To meet the needs of this growing population, advanced technology and innovative solutions are required.

Increased collaborations between healthcare providers and technology companies ensure that these solutions are effective and efficient. Development of triage systems tailored to the specific needs of older adults is critical to providing quality care and improving outcomes.

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Category-wise InsightsCategory-wise Insights

Why are Triage Systems Extensively Used by Primary Care Centers in the United States?

“Extensive Utilization of Triage Systems by Primary Care Centers for Enhanced Assessment Efficiency and Patient Engagement”

Health information technology (IT) has the potential to significantly boost market growth by improving efficiency, accuracy, communication, collaboration, and patient engagement. EHRs (electronic health records) enable healthcare providers to access comprehensive patient information quickly and securely, leading to more informed decision-making. Telemedicine expands the reach of a triage system by enabling remote patient consultations and leveraging digital communication technologies.

Health IT enables data-driven decision-making and population health management, enabling targeted interventions, preventive measures, and population health initiatives.

Patient engagement and empowerment are also enhanced through patient portals and mobile applications, encouraging patients to take an active part in managing their health and promoting adherence to treatment plans. Overall, the integration of health IT into the triage system enhances the quality of care and expands access to services, driving market growth.

The primary care centers segment is expected to dominate the United States market with 64.5% share in terms of revenue in 2023.

Why Do Digital Triage Services Account for High Demand Across the United States?

“Digital Triage Services Enhance Healthcare Awareness and Facilitate Proactive Treatment”

Digital triage services play an important role in raising healthcare awareness and promoting proactive treatment, which can boost demand for triage services in the United States. These programs give users easy access to healthcare advice and support, allowing them to obtain prompt help for their health concerns.

Digital triage services promote early intervention and preventive actions by encouraging individuals to be proactive about their health, resulting in improved patient outcomes. This change to proactive care alleviates the pressure on emergency rooms and urgent care centers by shortening the triage process and optimizing resource allocation.

As the demand for digital triage services grows, the U.S. triage system market is expected to develop to fulfill the growing demand for efficient and accessible healthcare services.

The digital triage service segment is projected to expand at a noteworthy CAGR of 20.6% over the forecast period.

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Competitive Landscape 

Key players in the triage market are actively engaging in collaborations and partnerships with small- and medium-sized companies to enhance their systems, improve functionality, and incorporate advanced features.

  • In March 2021, Accenture PLC and Global Ventures, a UAE-based venture capital firm, partnered to innovate and provide their clients with an edge in their transition to a new normal in the future.
  • In December 2020, SEHA Apps introduced Rhythmia HDx v4.0 ultra-high density 3D mapping system. This product allows for ultra-high-density mapping, providing physicians with increased accuracy, precision, and efficiency.
  • In August 2020, Asymmetric introduced the Phoenix Enterprise FHIR (Fast Healthcare Interoperability Resources) Server in compliance with the 21st Century Cures Act. Phoenix Enterprise is expected to bring healthcare data into the hands of the consumer while advancing innovations.

Recent developments related to key players providing triage systems in the United States have been tracked by analysts at Persistence Market Research, which will be accessible in the full report.

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U.S. Triage System Industry Report Scope

Attribute Details

Forecast Period

2023 to 2033

Historical Data Available for

2018 to 2022

Market Analysis

US$ Million for Value

Key Market Segments Covered

  • Solution
  • End User

Key Companies Profiled


Available upon Request

Key Segments of U.S. Triage System Industry Research

By Solution:

  • Triage Platforms/Applications
  • Services
    • Digital Triage Services
    • Telephonic Triage Services

By End User:

  • Primary Care Centers
  • Urgent/Emergency Care Centers

- Companies Covered in This Report -

  • Vocera Communications
  • Hinduja Global Solutions Ltd,
  • eConsult Health Ltd
  • Nihon Kohden Corporation
  • Infermedica.
  • EIT Health.
  • Allm Inc.
  • Triage Logic.
  • Asymmetrik.
  • Conduent
  • Seha apps
  • Accenture PLC.

- Frequently Asked Questions -

The U.S. triage system market reached a valuation of US$ 280.8 million in 2022.

The U.S. market for triage systems is predicted to advance at 18.9% CAGR through 2033.

The market is forecasted to climb to US$ 1.86 billion by 2033-end.

Demand for digital triage services is projected to grow at a strong CAGR of 20.6% over the forecast period.

Primary care centers dominate with 64.5% market share in 2023.

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