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Market Study on Surface Computing: How are Surface Computing Solutions Revolutionizing Immersive Customer Interactions across Sectors like Retail, Hospitality, Education and Healthcare? Find Out with PMR!
The global surface computing market size is estimated to reach a valuation of US$ 480.0 billion by 2033. It is anticipated to cross a valuation of about US$ 47.0 billion in 2023. A CAGR of around 26.2% is projected for the global market in the next ten years.
Surface computing offers a more intuitive and natural way of interacting with digital content. By using touch, gestures, and even voice commands, users can directly manipulate objects and information on a surface, resembling how one interacts with physical objects in the real world.
Its user-friendly experience might appeal to a wide range of individuals, including both tech-savvy users and those less familiar with traditional computing devices. It is anticipated to propel surface computing demand by 2033.
Surface computing has found widespread application across various sectors. From retail and hospitality to healthcare and education, organizations are leveraging surface computing to enhance customer experiences, improve productivity, and drive innovation.
For instance, in retail environments, interactive surfaces enable customers to browse through product catalogs, customize options, and make purchases seamlessly. These would help in creating immersive shopping experiences.
In healthcare, on the other hand, surface computing can facilitate collaborative decision-making among medical professionals. It would further help in enabling them to review patient data, images, and charts together, leading to more accurate diagnoses and treatment plans.
Increasing availability and affordability of touch-enabled devices is another crucial driver of the global market. Touchscreens have become a standard feature in smartphones, tablets, and laptops, making the transition to surface computing more seamless. Moreover, advancements in technology such as development of larger and more responsive touchscreens, have expanded the possibilities for surface computing in both personal and professional settings.
With the need for touchless interactions and reduced physical contact, surface computing offers a hygienic and safer alternative. Interactive displays and touchless interfaces have been deployed in various public spaces, including airports, hotels, and retail stores, allowing users to access information and services without the need for physical buttons or contact. It is hence anticipated to expand their popularity in the forecast period.
Increasing demand for surface computing can be attributed to its intuitive user experience, broad market applicability, improving affordability, and need for touchless interactions in the post-pandemic world. As these factors continue to drive innovation and adoption, companies can expect surface computing to play an increasingly prominent role across various sectors globally.
| Attributes | Key Insights |
|---|---|
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Surface Computing Market Estimated Size (2023E) |
US$ 47.0 billion |
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Projected Market Valuation (2033F) |
US$ 480.0 billion |
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Value-based CAGR (2023 to 2033) |
26.2% |
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Japan Value-based CAGR (2023 to 2033) |
25.5% |
|
South Korea Value-based CAGR (2023 to 2033) |
26.6% |
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As per Persistence Market Research (PMR), the global surface computing market exhibited a CAGR of 34.1% from 2018 to 2022. It is estimated to witness 26.2% CAGR over the forecast period.
Demand for surface computing rose in the last 5 years due to several factors that contributed to its increasing popularity. One of the main reasons was the introduction of touch-enabled devices such as smartphones and tablets.
Such devices gradually familiarized users with the concept of interacting with digital content through touch and gestures. This shift in user behavior created a demand for similar interactive experiences in other domains, leading to the rise of surface computing.
Advancements in technology also played a crucial role in driving the demand for surface computing. Development of more responsive and accurate touchscreens, along with improvements in graphics and processing power, enabled the creation of interactive surfaces.
Newly developed surfaces could handle complex tasks and deliver engaging user experiences. These technological advancements made surface computing more feasible and appealing to both businesses and consumers.
Sectors such as retail, hospitality, and entertainment recognized the potential of surface computing to enhance customer experiences and drive business growth. Interactive surfaces allowed retailers to create immersive shopping environments.
In hospitality, interactive displays and surfaces were utilized to provide guests with personalized information, entertainment options, and self-service capabilities, improving guest satisfaction. The entertainment sector also embraced surface computing, incorporating interactive displays in gaming consoles, amusement parks, and interactive exhibits, offering novel and captivating experiences.
Surface computing further gained traction in sectors that required collaborative and interactive work environments such as education and healthcare. Interactive whiteboards and touch-enabled displays became valuable tools in classrooms. These enabled teachers and students to collaborate, annotate, and access educational resources in real-time.
In September 2022, for instance, Prowise, a technology company, introduced the Touchscreen Ten G2. It is an Android 11 whiteboard specifically designed for classroom use, prioritizing security and interactivity.
The whiteboard has touch-sensitive glass and has received certification for its security measures from the government of Germany. It is equipped with four digital pens that feature pick-up recognition, allowing users to associate picking up a pen with system actions such as launching applications.
In healthcare, surface computing facilitated the interpretation of medical images, manipulation of patient data, and enhanced communication among healthcare professionals. These hence led to improved diagnoses and treatment outcomes.
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Get a Customized VersionApplication of surface computing in education has led to the development of collaborative and interactive work environments that significantly enhance learning experience for students. Interactive whiteboards, touch-enabled displays, and other surface computing solutions have transformed traditional classrooms into dynamic spaces where students actively engage with digital content and collaborate with their peers.
Such interactive tools would enable teachers to deliver more engaging and interactive lessons. Educators can incorporate multimedia elements, interactive presentations, and real-time demonstrations, making complex concepts easier to grasp and understand.
With touch-enabled surfaces, students can actively participate in the learning process, directly interacting with the content and manipulating objects on the screen. This hands-on approach would help foster a deeper level of engagement and promote critical thinking & problem-solving skills.
Surface computing would also promote collaborative learning environments. Students can work together on group projects, solve problems collectively, and engage in collaborative discussions using interactive displays. With features such as simultaneous multi-touch capabilities, several students can interact with the screen simultaneously, encouraging teamwork and accelerating communication skills.
Surface computing solutions might further facilitate integration of digital resources and educational software. Students can access a wealth of digital educational materials, online resources, and interactive applications directly from interactive surfaces. This integration is set to expand learning opportunities beyond traditional textbooks and empower students to explore & discover information independently.
In May 2023, for instance, the Lahore College for Women University (LCWU) took a significant step toward digital education and empowering female students. To do so, it inaugurated a state-of-the-art smart classroom. Such initiatives by educational institutions are projected to help expand surface computing demand.
Integration of surface computing in smart homes has revolutionized the way individuals interact with and control various aspects of their living spaces. With surface computing technology, smart homes have become more intuitive, convenient, and interconnected, offering a seamless and personalized user experience.
Surface computing would enable homeowners to control and manage multiple smart devices & systems through interactive surfaces such as touch-enabled walls, countertops, or tabletops. With a simple touch or gesture, residents can adjust lighting settings, regulate temperature, control home security systems, and even manage entertainment systems. This integration brings a new level of convenience and accessibility, allowing homeowners to effortlessly interact with their smart home ecosystem.
Surface computing in smart homes might also facilitate the consolidation of information and data from different devices & sensors. Homeowners can view and monitor real-time data such as energy consumption, security alerts, and environmental conditions, on interactive surfaces. This comprehensive view would hence enable better decision-making and optimization of resources within the home.
Another benefit of integrating surface computing in smart homes is the ability to create customized and immersive experiences. Interactive surfaces can be used to display personalized information such as weather updates, calendar events, and reminders, tailored to individual preferences. Additionally, these surfaces can serve as interactive digital assistants, providing voice-activated controls and information retrieval.
Surface computing is likely to improve the aesthetics and design of smart homes. With sleek and seamless touch-enabled surfaces integrated into walls, furniture, and appliances, traditional switches, buttons, and remote controls are eliminated.
It would further help in creating a clutter-free and visually appealing environment. This integration can seamlessly blend technology into the home's design, creating a harmonious and sophisticated living space.
In October 2022, for instance, pre-orders for the latest Surface products such as the Surface Pro 9 and the Surface Laptop 5 were initiated by Microsoft. These pre-orders are available through authorized resellers, authorized retailers, and the official Microsoft Store. Similar new product launches are estimated to help support the market.
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Why Are Surface Computing Sales Expanding in China?
China surface computing market is set to reach a valuation of US$ 41.6 billion by 2033. It is projected to witness a CAGR of 27.3% from 2023 to 2033.
China's rapidly growing tech-savvy population has a strong appetite for innovative and cutting-edge technology. Surface computing offers a unique and interactive user experience, aligning with the preferences of consumers who seek new and exciting ways to interact with digital content.
Touch-enabled devices such as smartphones and tablets, have gained widespread popularity in China. This familiarity with touch interfaces has paved the way for the acceptance and adoption of surface computing technology, as it provides a similar intuitive and engaging interaction method.
Surface computing solutions are finding applications across various sectors in China, including retail, hospitality, education, and healthcare. Retailers in the country are investing in the development of interactive displays and touch-enabled surfaces to enhance customer experiences and drive sales.
The hospitality sector is also developing interactive kiosks and digital signage to improve guest services & engagement. These industry-specific benefits have contributed to expanding sales of surface computing in China.
In May 2023, Metro, a supermarket chain based in China, implemented Telpo self-service kiosks in its stores. The K7 Telpo kiosks, now available, offer various payment options such as EFT, QR code, and facial recognition. Equipped with an 80 millimeter paper width thermal printer, these kiosks boast a printing speed of 150 millimeters per second.
Is the United States a Significant Hub for Surface Computing Solution Providers?
The United States surface computing market is projected to record a CAGR of 24.8% from 2023 to 2033. It exhibited steady growth at 32.3% CAGR during the historical period. The healthcare sector is estimated to push surface computing sales in the country.
Surface computing solutions would empower patients to actively participate in their healthcare journey. Interactive touchscreens might provide a platform for patients to access educational resources, view their medical records, and understand treatment options. This engagement can foster better patient comprehension, adherence to treatment plans, and patient satisfaction.
Surface computing is also set to provide a platform for healthcare professionals to engage in training and simulation exercises. Interactive surfaces can simulate medical procedures, allowing healthcare providers to practice and refine their skills in a controlled and immersive environment.
Surface computing solutions can seamlessly integrate with electronic health record (HER) systems, enabling healthcare professionals to access and update patient information efficiently. Ability to input data directly on interactive surfaces can help reduce reliance on traditional paper-based methods, enhancing accuracy, and streamlining workflows.
For instance, Lecat's Ventriloscope LCC of Ohio released the VentriloCAST attachment for healthcare simulation training in February 2021. The Ventriloscope High-Fidelity Simulation Auscultation Stethoscopes' capabilities were improved with this accessory. It enables the transmission of audio over video conferencing programs such as Zoom.
The VentriloCAST attachment is simple to use, economical, and doesn't require continuous maintenance. Instructors using telesimulation techniques to keep students engaged while dealing with the challenges of the epidemic found this innovation to be especially helpful.
Why is Surface Computing Demand Growing in the United Kingdom?
The United Kingdom surface computing market is estimated to create an absolute dollar opportunity of US$ 21.8 billion in the forecast period. It is likely to register a CAGR of 25.2% from 2023 to 2033.
Surface computing is gaining popularity in the retail sector of the United Kingdom due to several key factors. It offers an immersive and interactive shopping experience for customers.
Touch-enabled surfaces such as interactive displays and tabletops, allow customers to browse through product catalogs, view detailed information, and customize options. This hands-on approach to shopping enhances customer engagement and satisfaction, leading to increased sales and brand loyalty.
By utilizing interactive surfaces, retailers can present merchandise in visually appealing and dynamic formats. This not only attracts customers' attention but also provides opportunities for virtual try-ons, virtual reality product demos, and interactive product presentations. These engaging experiences might help retailers stand out from the competition and create memorable interactions with their customers.
Hugo Boss introduced a virtual reality dressing room in August 2022, enabling online shoppers to virtually try on clothes using customized avatars. The Germany-based fashion brand partnered with Reactive Reality, a virtual try-on (VTO) provider, for this initiative.
It initially catered to customers in France, the United Kingdom, and Germany. Through Reactive Reality's PITCTOFiT platform, shoppers can explore thousands of products and personalize mannequins to reflect their precise body measurements. It would help in providing an accurate representation of how the garments will fit.
Surface computing technology also offers data collection and analytics capabilities that are valuable for retailers. By tracking customer interactions and preferences, retailers can gather insights to personalize marketing efforts, improve product offerings, and optimize store layouts. This data-driven approach would hence enable retailers to make informed decisions, enhance customer experiences, and drive revenue growth.
Which is the Top Type of Vision Preferred across the Globe?
Based on vision, the two dimensional segment is estimated to witness a CAGR of 26.1% from 2023 to 2033. It expanded at an astonishing CAGR of 33.6% in the historical period.
Two-dimensional surface computing provides a more intuitive and natural way of interacting with digital content. Users can directly manipulate objects, navigate through information, and perform actions using touch, gestures, and stylus inputs. This hands-on and interactive experience might resonate with users, resulting in improved user engagement and satisfaction.
Two-dimensional surface computing can be applied across various sectors and use cases. From interactive kiosks in retail settings to collaborative workspaces in corporate environments, these surfaces might offer a wide range of functionalities.
They can be utilized for information sharing, data visualization, product demonstrations, presentations, and much more. Versatility and adaptability of two-dimensional surface computing are set to make it a sought-after solution in diverse settings.
Advances in technology have improved the responsiveness, accuracy, and durability of two-dimensional surface computing interfaces. These interfaces nowadays offer high-resolution displays, multi-touch capabilities, and precise stylus input.
They also provide a more seamless and immersive user experience. Integration of other technologies such as artificial intelligence and augmented reality would hence refine the capabilities and potential applications of two-dimensional surface computing, further fueling its demand.
Which is the Dominant Application of Surface Computing Worldwide?
By application, the hospitality segment is anticipated to showcase a CAGR of 26.0% from 2023 to 2033. It grew at a steady CAGR of 33.1% from 2018 to 2022.
Surface computing provides interactive and engaging experiences for guests, enhancing their stay. Hotels and resorts can incorporate touch-enabled surfaces in various areas such as lobbies, guest rooms, and dining establishments.
Guests can use these surfaces to access information, browse menus, place orders, make reservations, control room amenities, and explore local attractions. Intuitive and user-friendly nature of surface computing might create a memorable and personalized experience, ultimately increasing guest satisfaction and loyalty.
Surface computing solutions can streamline and automate various hospitality operations, improving efficiency and reducing wait times. Touch-enabled kiosks and self-service stations allow guests to check-in, check-out, and access concierge services independently. These surfaces can also be utilized by staff for inventory management, ordering supplies, and processing payments, streamlining internal processes and optimizing staff productivity.
Surface computing solutions in the hospitality sector can further collect valuable guest data, enabling personalized marketing efforts and targeted promotions. By capturing guest preferences and behavior, hotels can tailor their services and offerings to individual guests, enhancing their experience. This data-driven approach is set to enable hotels to create customized experiences, improve guest satisfaction, and increase revenue opportunities.
LEON, the food-to-go and coffee chain, introduced its own self-serve coffee kiosks in July 2022, which are branded with the LEON logo. These kiosks are now available in 68 petrol forecourts operated by EG across the United Kingdom.
Building upon the positive outcome of a trial run in a few locations earlier in the year, LEON expressed the possibility of expanding the rollout beyond the initial 68 sites. They identified additional EG forecourts that would offer promising opportunities. Launch of such unique systems is projected to drive the segment.
Companies in the surface computing market are investing in research & development to enhance the capabilities of their existing solutions. They are focusing on improving touch sensitivity, responsiveness, and accuracy.
They are also incorporating advanced features such as gesture recognition, voice control, and augmented reality integration. By introducing innovative products and features, companies can stay ahead of the competition and cater to the evolving needs of users.
A few other providers are forming strategic partnerships and collaborations with technology providers, software developers, and industry-specific companies. These alliances might help in integrating complementary technologies, accessing specialized expertise, and expanding market reach. Collaborations with content creators, app developers, and market leaders can also facilitate the development of customized solutions tailored to specific sectors.
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| Attribute | Details |
|---|---|
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Estimated Market Size (2023) |
US$ 47.0 billion |
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Projected Market Valuation (2033) |
US$ 480.0 billion |
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Value-based CAGR (2023 to 2033) |
26.2% |
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Forecast Period |
2023 to 2033 |
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Historical Data Available for |
2018 to 2022 |
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Market Analysis |
Value (US$ billion) |
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Key Regions Covered |
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Key Countries Covered |
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Key Market Segments Covered |
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Key Companies Profiled |
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Report Coverage |
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By Type:
By Vision:
By Application:
By Region:
The surface computing market stood at US$ 35.1 billion in 2022.
The surface computing industry is anticipated to surpass a valuation of US$ 480.0 billion in 2033.
The surface computing industry exhibited a CAGR of 34.1% from 2018 to 2022.
Based on application, the hospitality segment is projected to dominate the surface computing industry by 2033.
The United States surface computing industry is set to witness a CAGR of 24.8% over the forecast period.
