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Postal Automation System Market

Market Study on Postal Automation Systems: PMR Spots a Wealth of Opportunities for Participants in the Industry in the Backdrop of Regulatory Initiatives Aimed at Enhancing Operational Safety in Mail Processing

A Detailed Analysis of the Postal Automation System Market Based on Technological Innovations, and Recent Product Launches

Postal Automation System Market

The global postal automation system market is forecast to expand at a CAGR of 6.5% and thereby increase from a value of US$921.4 Mn in 2023, to US$1,431.8 Mn by the end of 2030.


Key Insights

Postal Automation System Market Size (2023E)

US$921.4 Mn

Projected Market Value (2030F)

US$1,431.8 Mn

Global Market Growth Rate (CAGR 2023 to 2030)


Historical Market Growth Rate (CAGR 2018 to 2022)


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Market Introduction and Definition

Postal automation systems are sophisticated technologies that have been specifically engineered to optimize and mechanize a multitude of mail processing operations within postal services. Sophisticated machinery, optical character recognition, robotics, and software solutions are utilized by these systems to sort, classify, and route mail items in an efficient manner. Through the automation of conventionally labor-intensive duties, such as sorting and barcode scanning, these systems augment postal services' operational velocity, precision, and overall efficacy.

The market for postal automation systems is experiencing substantial expansion due to the universal adoption of automation by postal services in response to the escalating volumes of mail. The mail processing industry is propelled by the demand for increased efficiency, decreased operational expenses, and enhanced precision. Industry leaders are allocating resources toward cutting-edge technologies to provide all-encompassing automation solutions that address the changing requirements of contemporary postal services. Further growth is anticipated in the demand for these systems, given the industry's ongoing emphasis on efficiency and technological progress.

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Market Growth Drivers

Critically Rising Need for Efficiency Enhancement, and Operational Cost Reduction

The increasing demand for cost reduction, and greater operational efficiency is a significant factor propelling the postal automation system market. Postal services across the globe are currently confronted with the challenge of managing and processing the escalating volumes of mail, which requires progressive solutions. By integrating cutting-edge technologies such as robotics and optical character recognition, automation systems allow postal services to substantially improve the speed and precision of their operations.

Through the automation of various processes including parcel handling, sorting, and barcode reading, these systems not only mitigate the need for human labor but also optimize the overall workflow. The increased efficacy that ensues leads to expedited delivery periods, diminished errors, and ultimately, decreased operational expenditures; thus, postal organizations that aim to streamline their procedures may find postal automation systems an appealing investment.

The proliferation of e-commerce has significantly propelled the implementation of postal automation systems. With the growing prevalence of e-commerce, postal services are confronted with the task of effectively managing an increased quantity of shipments and packages. The implementation of automation systems is essential in satisfying this requirement as they streamline sorting and processing operations, thereby guaranteeing the punctual and precise transportation of shipments.

Due to their scalability and capacity to manage a wide variety of parcel shapes and sizes, these systems are indispensable for postal services attempting to adapt to the ever-changing e-commerce environment. In the swiftly expanding online retail sector, postal services are compelled to utilize postal automation systems to meet the expectations of their customers regarding prompt and dependable e-commerce deliveries.

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Market Restraints

Integration Difficulties, and High Initial Investments

Notwithstanding the apparent benefits, the market for postal automation systems is primarily constrained by the substantial upfront cost and the complexities associated with integration. The process of integrating automation systems into pre-existing postal infrastructures can be intricate and potentially necessitate significant alterations, which can result in interruptions to routine operations. Compatibility issues between new technologies and legacy systems present a substantial obstacle that requires meticulous investment and planning.

In addition, lesser postal services may encounter significant upfront expenses when it comes to the procurement and installation of sophisticated automation technologies. The market's overall growth trajectory could be hindered and access to the efficiency gains provided by postal automation systems restricted due to this financial barrier, which may prevent widespread adoption. In the postal industry, the successful implementation and broad adoption of these systems will depend on the ability to surmount these integration obstacles and identify economical resolutions.

Co-integration Difficulty, and Transition of the Workforce

One of the primary obstacles encountered by the postal automation system market is the intricate process of incorporating these sophisticated technologies into pre-existing postal infrastructures. The process of migrating from conventional manual procedures to automated systems can be complex, necessitating meticulous strategizing and adaptations to seamlessly integrate novel technologies. Moreover, workforce transition presents a substantial obstacle, given that personnel may require additional education or proficiency to operate and maintain these mechanized systems.

Employment displacement apprehensions and resistance to change can impede the adoption procedure. To surmount these obstacles, a methodical approach to integration is required, which entails the implementation of effective change management strategies and comprehensive training programs. This will guarantee a seamless transition and optimize the advantages of Postal automation systems, which will enhance the efficiency of mail processing.

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Rapid Technology Integration

The ongoing progression of technology offers a substantial opportunity for the market of postal automation systems. Constant progress in the fields of Artificial Intelligence (AI), machine learning (ML), and robotics presents the possibility of developing automation solutions that are even more sophisticated and efficient. Postal automation systems can experience additional capabilities enhancements through the integration of the Internet of Things (IoT), advanced data analytics, and cloud computing. These developments present manufacturers with prospects to create state-of-the-art solutions that effectively address the ever-changing demands of the postal sector.

By capitalizing on these technological prospects, organizations can establish a leading position in the industry by introducing solutions that enhance the efficiency of mail processing and yield significant knowledge for optimizing postal operations. The thriving worldwide electronic commerce industry offers significant prospects for the expansion of postal automation systems. The ongoing expansion of cross-border commerce presents postal services with the formidable task of effectively overseeing international shipments. By automating processes such as customs clearance, sorting, and monitoring, automation systems can become instrumental in tackling these challenges.

Due to their capacity to manage a wide range of international transportation needs, postal automation systems are indispensable instruments for postal services seeking to exploit the expanding market for cross-border e-commerce. By creating solutions that are precisely designed to address the distinct requirements of cross-border logistics, manufacturers can provide postal services with the ability to improve their worldwide capacities and satisfy the increasing demands of international e-commerce.

Analyst’s Viewpoint

Analysts forecast that the postal automation system market will experience substantial expansion and revolutionary developments in the coming years. It is anticipated that the need for increased operational efficiency in postal services, the expansion of e-commerce, and international trade will serve as primary catalysts. The projected increase in consumer expectations for expedited and precise deliveries will lead to a significant surge in the demand for sophisticated automation technologies. Consistent technological advancements, including artificial intelligence, machine learning, and robotics, are anticipated to have a significant impact on the market environment, according to analysts.

Furthermore, as environmental concerns and sustainability become more prominent, there is a strong likelihood that eco-friendly automation solutions will become more widely adopted. Geographic expansions are anticipated in the market, with emergent economies being a particular focus, due to the endeavors of governments and postal services to update their infrastructures. In general, the outlook for the Postal automation system market is optimistic, characterized by a steady advancement of technology and calculated efforts to address the changing requirements of the contemporary postal environment.

Supply-side Dynamics

The postal automation system market's supply-side dynamics are distinguished by a combination of strategic partnerships, technological advancements, and a competitive environment dominated by industry titans. Prominent manufacturers within the industry demonstrate a commitment to technological progress by consistently allocating resources toward research and development to introduce state-of-the-art automation solutions. This entails the incorporation of cutting-edge technologies into their operational frameworks, including robotics, ML, and AI, to furnish postal services with solutions that are streamlined, precise, and expandable.

Furthermore, these producers prioritize sustainability endeavors by integrating environmentally favorable characteristics into their products through the sector's increasing emphasis on ecological accountability. Collaborations and partnerships are critical factors that significantly influence the supply dynamics of the market. Strategic alliances are frequently established by manufacturers with technology providers, logistics companies, and postal services to develop individualized and all-encompassing solutions. These collaborative efforts facilitate a comprehensive strategy for handling the varied requirements of the postal sector, encouraging the creation of integrated systems consisting of software, hardware, and services.

In addition, to bolster their market position, broaden their range of products, and capitalize on synergies that enhance their competitive advantage, manufacturers actively pursue mergers and acquisitions. In general, the supply-side dynamics of the Postal automation system market demonstrate an ongoing dedication to achieving technological superiority, a strong sense of sustainability, and strategic partnerships to provide all-encompassing solutions to address the changing needs of the worldwide postal industry.

Market Segmentation

Which Category Hoods a Commanding Share by Component?

Hardware Leads While Services Witness Notable Growth in Demand

The component segment is segmented into hardware, software, and services. The hardware category frequently constitutes the largest segment within the postal automation system market. A significant market demand exists for hardware components, including optical character recognition devices, robotic systems, and sorting machines, as they are essential for the automation of diverse postal processing operations. Postal industry demand for robust hardware solutions is driven by the expansion of e-commerce, the rise in mail volumes, and the need for efficient classification and processing.

Conversely, the services segment exhibits the most rapid growth rate among all categories within the postal automation system market. In postal organizations, the outsourcing of maintenance, training, and support services for these systems is gaining popularity. The rapid expansion of services can be attributed to several factors, including the intricacy of system integration, the demand for specialized knowledge, and the postal services' intention to concentrate on their fundamental operations while outsourcing system maintenance and optimization to external specialists.

Which is the Prime Technology Segment?

Parcel Sorter Technology Retains Dominance

The technology segment is sub-segmented into culler facer canceller, letter sorter, flat sorter, mixed mail sorter, parcel sorter, and others. The parcel sorter sector is the largest in the Postal automation system market when classified by technology. Partially attributable to the proliferation of e-commerce and the resulting increase in parcel volumes, parcel classification technologies are currently dominant. In the era of growing online consumer reliance on postal services, the accurate and timely sorting of various parcel sizes has become an essential operation. In this regard, parcel sorters have emerged as a pivotal element within contemporary mail processing facilities.

In contrast, the mixed mail sorter segment is the market category experiencing the most rapid growth. The increasing prevalence of various forms of mail, such as packages, documents, and flats, has rendered mixed mail sorting technologies indispensable. These systems are versatile and adaptable to the ever-changing composition of the mail, as they are capable of processing a wide range of mail items in a single operation. The expansion of this industry sector is propelled by the need for all-encompassing sorting solutions that can adapt to the dynamic and evolving characteristics of contemporary mail streams, thereby satisfying the varied requirements of postal services as consumer expectation and behaviour continue to shift.

Which is the Leading System Type Segment?

Dominance of the OLED and LED Display Technology Segment Intact

The system type segment is sub-segmented into LCD or plasma, and OLED and LED display technology. The most significant segment of the market is OLED and LED display technology. OLED screens are renowned for having large viewing angles, excellent contrast ratios, and excellent image clarity. Their versatility and thin, light weight allow them to be used in a wide range of form factors and applications. OLED displays might be utilised in postal automation systems' user interfaces to give operators and users engaging with the systems bright, clear information.

Additionally, the LCD or plasma category is anticipated to grow at a significant rate. Because of its longevity, brightness, and energy economy, LED screens are widely utilised. LED displays might be used as status indicators in postal automation systems, giving visual input on the condition of conveyor belts, sorting machines, and other components.

Which is the Spearheading Application Category?

The Commercial Postal Segment Dominant with Proliferation of E-commerce, Strong Growth Slated for Government Postal

The application segment is categorized into commercial postal, and government postal.  Commercial postal services are expanding as a result of the growing use of e-commerce and electronic communications. In addition, it is anticipated that over the next several years, there will be a greater need for commercial automated postal services because to the amount of packages and parcels that are being sent and the growing need to deliver goods to end users promptly.

Additionally, over the course of the projection period, the government postal services segment is expected to see a strong CAGR. To accommodate the growing demand from customers, the government postal services concentrate on enhancing the network, bringing in new machinery, and streamlining operations. For example, the United States Postal Service (USPS) announced in February 2022 the introduction of USPS Connect, a suite of delivery options designed to satisfy consumer demand while offering quick local, national, and regional deliveries at reasonable prices, as well as returns.

Top Regional Markets

North America’s Prowess Continues with Pacing Technological Progress, and E-Commerce Expansion

North America generally holds the highest share of the postal automation system market. Elevated postal operations, technological progress, and the expansion of e-commerce all contribute to the region's intense demand for automation systems. There is a notable propensity among developed economies in North America to embrace innovative solutions that aim to improve the efficacy of postal services. This has contributed to the market's prominence in this particular region.

East Asia to Play out as a Pivotal Catalyst in Postal Automation

East Asia is cited as the region experiencing the most rapid expansion. Demand for sophisticated postal automation technologies is fuelled by rapid urbanization, expansion of e-commerce sectors, and rising mail volumes in nations such as China, and Japan. The accelerated development of the East Asian region is further bolstered by a robust manufacturing base for automation systems and government initiatives aimed at modernizing postal services. East Asia's significant technological advancements and robust economic expansion establish it as a pivotal catalyst in the worldwide market for postal automation systems.

Competitive Intelligence and Business Strategy

The market for postal automation systems is marked by several significant competitors vying for competitive advantage via technological advancements, strategic alliances, and international market penetration. Prominent entities, including Siemens AG, NEC Corporation, and Toshiba Corporation, have established themselves as market leaders by providing postal services with comprehensive automation solutions.

The leaders in the industry allocate substantial resources toward research and development to maintain a competitive edge in technological developments. As a result, they introduce novel products and enhancements that cater to the ever-changing demands of the postal sector. Their diversified product portfolios and worldwide presence enable them to serve a broad spectrum of applications, including letter processing and parcel classification, thereby establishing them as significant market contributors.

In addition to established firms, the market is comprised of niche suppliers who concentrate on particular facets of postal automation. To carve out distinct market segments, these businesses frequently concentrate on technological advancements in specialized fields, such as specialized parcel handling systems or sophisticated classification algorithms.

Common strategies for expanding market reach include forming collaborations and partnerships with logistics companies, e-commerce platforms, and government postal services. With the increasing global demand for postal automation systems, it is anticipated that the competitive environment will become more consolidated. Firms will strive to gain a larger portion of the market by leveraging their technological prowess, forming strategic alliances, and possessing a profound comprehension of regional market dynamics.

Key Recent Developments

New Product Launch

Portal for Distributors, a new promotional industry-focused partnership program, is introduced in June 2023. This initiative enables distributors and agencies to offer their clients various benefits, including automated sending of branded goods, real-time return on investment (ROI), system integrations, and outsourced warehousing.

Market Impact: The introduction of Postal's industry-specific partnership initiative, "Postal for Distributors," is anticipated to have a favorable effect on the postal automation system market through the enlargement of distribution channels and the provision of real-time return on investment, system integrations, outsourced warehousing, and automated sending. As a result, the functionality and accessibility of the market will be enhanced.

The installation of an automated parcel sorting apparatus by Guernsey Post was concluded in November 2023. The £1.8 million parcel sorter has been installed at the Envoy House headquarters of the postal service. It is believed that the sorter can accommodate all types of mail up to 20 kilograms in weight and is equipped with optical character recognition to decipher handwritten addresses.

Market Impact: The £1.8 million automated parcel sorting apparatus installed by Guernsey Post represents a substantial investment in postal automation technology. This decision exemplifies an emerging tendency within the sector to embrace sophisticated sorting technologies, thereby presenting a possible catalyst for the expansion and modernization of the postal automation system market.

(Source: BBC)

Postal Automation System Market Report Scope



Forecast Period

2023 to 2030

Historical Data Available for

2018 to 2022

Market Analysis

US$ Million for Value

Key Regions Covered

  • North America
  • Latin America
  • Europe
  • South Asia & Pacific
  • East Asia
  • The Middle East & Africa  

Key Countries Covered

  • United States
  • Canada
  • Germany
  • United Kingdom
  • France
  • Italy
  • Spain
  • Russia
  • China
  • Japan
  • South Korea
  • India
  • Thailand
  • Malaysia
  • Indonesia
  • Australia
  • New Zealand
  • GCC Countries
  • South Africa  

Key Market Segments Covered

  • Component
  • Technology
  • System Type
  • Application
  • Region

Key Companies Profiled

  • NEC Philippines
  • Pitney Bowes Inc
  • Vanderlande Industries B.V
  •  Fives Group
  • Leonardo S.p.A.
  • Lockheed Martin Corporation
  • Interroll Group
  • Dematic
  • Eurosort

Report Coverage

  • Market Forecast
  • Company Share Analysis
  • Competition Intelligence
  • DROT Analysis
  • Market Dynamics and Challenges
  • Strategic Growth Initiatives  

Customization & Pricing

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Postal automation system market Research Segmentation

By Component:

  • Hardware
  • Software
  • Services

By Technology:

  • Culler Facer Canceller
  • Letter Sorter
  • Flat Sorter
  • Mixed Mail Sorter
  • Parcel Sorter
  • Others

By System Type:

  • LCD or Plasma
  • OLED and LED Display Technology

By Application:

  • Commercial Postal
  • Government Postal

By Region:

  • North America
  • Europe
  • East Asia
  • South Asia & Oceania
  • Latin America
  • Middle East & Africa

- Companies Covered in This Report -

  • NEC Philippines
  • Pitney Bowes Inc
  • Vanderlande Industries B.V
  •  Fives Group
  • Leonardo S.p.A.
  • Lockheed Martin Corporation
  • Interroll Group
  • Dematic
  • Eurosort

- Frequently Asked Questions -


The global postal automation system market is anticipated to grow at a CAGR of 6.5% during the projected period.

The postal automation system market size was valued at US$921.4 million in 2023.

The US held the largest market value share in the year 2023.

Some of the prominent players in the global postal automation system market include NEC Philippines, SOLYSTIC, Pitney Bowes Inc, Vanderlande Industries B.V, Fives Group, Leonardo S.p.A., Lockheed Martin Corporation, BEUMER GROUP, Interroll Group, Dematic, and Eurosort

The parcel sorter segment represents the largest application category in the market for postal automation systems.

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