Hospital Workforce Management Market

Market Study on Hospital Workforce Management: An Extensive Market Study on Hospital Workforce Management Unveils Promising Opportunities for Innovative Solutions Providers in the Upcoming Years by Enhancing Operational Efficiency and Staff Productivity

A Detailed Analysis of the Market for Hospital Workforce Management Based on Technological Advancements, a Growing Focus on Patient-centric Care, and the Adoption of Data-driven Decision Making

Report ID: PMRREP33854

Number of Pages: 214

Format: PPT*, PDF, EXCEL

Industry: Healthcare

Published Date: January-2024

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Hospital Workforce Management Market

The global hospital workforce management market is forecast to expand at a CAGR of 10.0% and thereby increase from a value of US$1.6 Bn in 2023, to US$3.1 Bn by the end of 2030.


Key Insights

Hospital Workforce Management Market Size (2023E)

US$1.6 Bn

Projected Market Value (2030F)

US$3.1 Bn

Global Market Growth Rate (CAGR 2023 to 2030)


Historical Market Growth Rate (CAGR 2018 to 2022)


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Market Introduction and Definition

Hospital workforce management is the process of strategically organizing, planning and optimizing healthcare workers in order to guarantee the effective and efficient provision of patient care services. It includes a number of things, including skill matching, payroll administration, time and attendance tracking, and staff scheduling. Hospital workforce management systems play a critical role in addressing staffing challenges, adhering to regulations, and maintaining a balance between healthcare demand and workforce availability. They focus on improving overall patient care, minimizing labor costs, and enhancing operational efficiency.

The market for hospital workforce management is growing due to the incorporation of cutting-edge technologies and the growing need for more efficient healthcare operations. Workforce management solution providers are taking advantage of this trend by providing cutting-edge instruments and systems that enable medical facilities to streamline their hiring procedures, lessen administrative strains, and ultimately improve patient care.

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Market Growth Drivers

Technological Advancements in Healthcare and Rising Focus on Patient-Centric Care

A key factor propelling the hospital workforce management market is the swift advancement of technology in the healthcare industry. Healthcare providers can optimize workforce management procedures by combining artificial intelligence, data analytics, and sophisticated software solutions. Predictive analytics tools, real-time monitoring, and automated scheduling improve decision-making, optimize workforce levels, and boost overall operational efficiency. The need for advanced workforce management systems is increasing as healthcare businesses endeavour to adopt digital transformation, creating a favorable atmosphere for market growth.

In addition, the market for hospital workforce management is also being driven by the move in healthcare toward patient-centric care. The value of having the right people at the right place at the right time is being recognized by healthcare providers as they place a greater emphasis on providing high-quality, individualized healthcare experiences. In order to match staffing resources with patient demand and free up more time for healthcare professionals to attend to the unique needs of each patient, workforce management solutions are essential. The need for workforce management solutions that enable a patient-centric approach is expected to fuel market expansion in the near future as the healthcare sector continues to prioritize patient happiness and outcomes.

Market Research Methodology

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Market Restraints

Difficulties in Integration and Implementation

The market for hospital workforce management is facing obstacles in integrating advanced technologies into current healthcare systems, even with the encouraging developments. Adopting these solutions smoothly is hampered by interoperability problems and the complexity of healthcare contexts. Widespread adoption of labor management solutions inside healthcare facilities might be impeded by resistance to change and the requirement for extensive training programs.

Issues related to Interoperability and Standardization

A significant obstacle in the hospital workforce management industry is the intricate network of healthcare systems with disparate standards and technologies. One major obstacle that still has to be overcome is achieving seamless interoperability between various software platforms, electronic health records, and workforce management solutions. Standardized protocols can help stakeholders establish complete and interoperable workforce management systems across a range of healthcare settings. However, they can also make integration more difficult and even interrupt workflows by preventing efficient data sharing.


Promising Prospects through the Fusion of Telehealth and Remote Workforce Management

The successful administration of remote healthcare teams and the integration of telehealth services present a growing opportunity in the hospital workforce management sector. Global events have hastened the development of telehealth methods, creating opportunities for workforce management systems that can effectively plan, coordinate, and optimize the deployment of medical personnel in both virtual and physical environments. Solution providers are meeting the increasing need for flexible and agile workforce models through innovative platforms that enable remote workforce management, including scheduling, communication, and performance monitoring. These platforms are well-positioned to meet the changing needs of healthcare organizations.

Moreover, the market for hospital workforce management has a lot of potential thanks to the application of predictive analytics and data-driven decision-making. Workforce management systems that use advanced analytics to forecast patient demand, optimize staffing levels, and spot trends become indispensable as healthcare providers look to improve operational efficiency and resource allocation. Predictive analytics integration facilitates proactive planning for peak times and emergency scenarios in addition to streamlining daily operations. By utilizing data-driven insights to their fullest potential, solution providers may better meet the changing demands of healthcare institutions and maximize staff productivity.

Analyst Viewpoint

The market for hospital workforce management is one that is characterized by constant innovation and growth. With operational efficiency, patient-centred care, and technology integration becoming top priorities for healthcare businesses worldwide, there will likely be a sharp increase in demand for sophisticated workforce management solutions. The way that cloud-based technologies, artificial intelligence, and predictive analytics develop will be crucial in determining how the industry is shaped. Analysts predict a shift toward more all-encompassing, integrated solutions that handle timekeeping, scheduling, talent management, and analytics, among other facets of labor management, in a seamless manner.

Furthermore, the requirement for adaptable, agile workforce management systems is probably going to increase due to the growing uptake of telehealth services and the growth of remote work in the healthcare industry. The market is expected to grow as the sector embraces digital transformation, providing an opportunity for solution providers to offer state-of-the-art solutions that improve operational efficiency, optimize resource allocation, and eventually aid in the provision of superior patient care.

Supply-side Dynamics

The hospital workforce management market's supply-side dynamics are defined by an increase in solution providers that provide a wide array of cutting-edge technologies and services to satisfy the changing demands of healthcare facilities. With the growing market need for all-inclusive workforce management solutions, providers are concentrating on creating integrated platforms that can handle many aspects of staffing difficulties in the healthcare industry. To increase their efficacy, these systems frequently include cutting-edge technologies like artificial intelligence, predictive analytics, and cloud-based functionality.

Additionally, a constant cycle of technological developments and user interface enhancements is being driven by supplier rivalry, guaranteeing that healthcare organizations may deploy and employ these systems. Suppliers are improving the analytics capabilities of their solutions in response to the increased emphasis on data-driven decision-making. This gives healthcare managers important insights into workforce trends, resource optimization, and performance indicators. Attempts to resolve interoperability issues are another characteristic of the supply side; numerous suppliers are making attempts to guarantee smooth integration with current healthcare systems, electronic health records, and other relevant software.

Market Segmentation

Which Product Type is Expected to Spearhead?

Integrated Software Leads on the Back of its Ability to Enhance Operational Efficiency

The product type segment is segmented into the standalone software and integrated software. the standalone software is segmented further into time and attendance, hr and payroll, scheduling, talent management, analytics, and others. The largest market segment in hospital workforce management is integrated software, which combines functionalities including time and attendance, human resources, payroll, scheduling, talent management, and analytics. Because of the smooth integration of these elements, healthcare businesses seeking a comprehensive workforce management solution find it to be the preferred option in terms of overall operational efficiency, data accuracy, and decision-making processes.

The fastest-growing market is analytics, which is being propelled by the growing significance of data-driven decision-making in the medical field. This market is expanding quickly because hospitals are using analytics solutions to manage personnel numbers, obtain meaningful insights into workforce patterns, and enhance overall performance. The analytics industry is experiencing growth due to the increasing demand for sophisticated analytics capabilities, such as predictive analytics, from healthcare institutions that place a high priority on workforce management efficiency and resource optimization.

Which Service is Likely to Maintain its Dominance?

Demand for Support and Maintenance Highest

The service segment is bifurcated into implementation services, support and maintenance, optimization services, and training/education services. The largest segment of hospital workforce management services is support and maintenance, which is primarily motivated by the critical requirement for continuous assistance and system maintenance. Because healthcare organizations depend so largely on these solutions, this market is essential to maintaining the efficacy of workforce management solutions over time. Robust support, prompt maintenance, and troubleshooting services are essential for ongoing operations.

The fastest-growing market is training and education services, which is driven by the need for healthcare personnel to adjust to the constant changes in technology. The industry is placing a strong emphasis on skill development and knowledge upgrading to leverage the benefits of these advanced solutions, which is shown in the increased demand for comprehensive training programs and educational services addressing the complexities of personnel management systems.

Which of the Delivery Modes Holds a Prominent Share?

Cloud-based Delivery Surges Ahead Owing to Cost Efficiency, Scalability, and Flexibility

The mode of delivery segment is sub-segmented into web-based, cloud-based, and on-premises. Hospital workforce management is dominated by the cloud-based segment, which is the largest due to its affordability, scalability, and flexibility. Healthcare organizations can benefit from cloud-based solutions' quick accessibility, remote management, and lower infrastructure costs. These features are in line with the industry's trend toward digital transformation and updated operating models. Due to its ease of use and lack of need for a complex infrastructure, the web-based market is expanding at the highest rate. Web-based solutions are becoming more and more popular because of their ease of use and emphasis on simplicity. This is especially true for smaller healthcare institutions looking for effective workforce management solutions without having to deal with the hassles of cloud computing or on-premises installations.

Top Regional Markets

North America’s Primacy Prevails

North America dominates the market for hospital workforce management because of its sophisticated healthcare system, early adoption of new technologies, and strict legal regulations. The region's dedication to enhancing patient care, streamlining healthcare operations, and guaranteeing adherence to labor laws drives the need for creative personnel management solutions. North America's dominance in the market is partly due to the existence of well-established healthcare facilities and a high level of awareness regarding the advantages connected with these systems.

Augmenting Healthcare Investments, and Advanced Technology Adoption Pave the Way for East Asia

East Asia is the region with the quickest rate of growth, driven by rising investments in healthcare, a growing number of people adopting digital solutions, and an expanding understanding of the role workforce management plays in providing efficient healthcare. The adoption of healthcare technology is advancing significantly in nations like China, Japan, and South Korea, which is fostering an atmosphere that is favorable to the rapid expansion of hospital workforce management systems. The faster adoption of these solutions in East Asia can be attributed to the region's focus on updating healthcare procedures and improving healthcare infrastructure.

Competitive Intelligence and Business Strategy

The market for hospital workforce management is very competitive, with both long-standing competitors and recent newcomers present. This dynamic environment encourages innovation and strategic alliances. Prominent multinational corporations like Automatic Data Processing, Inc., Cornerstone on Demand, Inc., GE Healthcare, IBM Corporation, Infor., and Kronos, Inc. hold a dominant position in the market because of their intricate and all-encompassing workforce management solutions. These well-established businesses provide integrated platforms that address the intricate requirements of healthcare organizations by leveraging their vast industry knowledge, technological know-how, and strong financial resources. These major businesses frequently use strategic alliances, mergers, and acquisitions as a means of improving their product lines, reaching new markets, and maintaining an advantage over rivals.

At the same time, the market also sees the rise of startups and niche firms that concentrate on the certain facets of labor-management or target certain healthcare industry segments. These nimble entrants frequently push innovation to the fore by presenting cutting-edge methods and technologies to solve particular problems with healthcare workforce management. Continuous technological advancements and strategic partnerships are critical for sustained growth and competitiveness in the hospital workforce management market. As the market continues to evolve, the competitive landscape is expected to witness a blend of consolidation among major players and the rise of innovative startups.

Key Recent Developments

New Product Launch

In an effort to assist healthcare firms in attracting and retaining people, Oracle will be integrating healthcare workforce management features into Oracle Fusion Cloud Human Capital Management in September 2023.  According to an Oracle news release, the features, known as Oracle Workforce Scheduling and Oracle Workforce Labor Optimization, link an organization's EHR data to a cloud platform, which can assist them with scheduling and labor demands.

Market Impact: Oracle Workforce Scheduling and Oracle Workforce Labor Optimization, the company's forays into healthcare workforce management, augment its cloud-based solutions by effectively attending to the labor and scheduling requirements of healthcare organizations. By offering complete solutions and fostering the continued development and competitiveness of the hospital workforce management industry, this action enhances Oracle's standing in the market.

The Real-Time Workforce Management (RTWM) solution from Strata Decision Technology (Strata), a pioneer and leader in the development of cloud-based financial planning, analytics, and performance tools for the healthcare industry, will be launched in June 2023. RTWM is intended to help nursing leaders achieve their operational and financial objectives. Texas Health Resources, a Strata client and RTWM early adopter, will give a presentation at the launch of the HFMA Annual Conference in Nashville, TN. They will discuss the tool's effects on their company.

Market Impact: The introduction of Real-Time Workforce Management (RTWM) by Strata Decision Technologies is a calculated step toward meeting the operational and financial needs of nursing leaders in the healthcare industry. This creative solution strengthens Strata's position in the market and shows that the company is dedicated to meeting particular demands in the hospital workforce management industry.

Hospital Workforce Management Market Report Scope



Forecast Period

2023 to 2030

Historical Data Available for

2018 to 2022

Market Analysis

US$ Million for Value

Key Regions Covered

  • North America
  • Latin America
  • Europe
  • South Asia & Pacific
  • East Asia
  • The Middle East & Africa  

Key Countries Covered

  • United States
  • Canada
  • Germany
  • United Kingdom
  • France
  • Italy
  • Spain
  • Russia
  • China
  • Japan
  • South Korea
  • India
  • Thailand
  • Malaysia
  • Indonesia
  • Australia
  • New Zealand
  • GCC Countries
  • South Africa  

Key Market Segments Covered

  • Product Type
  • Service
  • Mode of Delivery
  • Region

Key Companies Profiled

  • Automatic Data Processing, Inc.
  • Cornerstone on Demand, Inc.
  • GE Healthcare
  • IBM Corporation
  • Infor
  • Kronos, Inc.
  • McKesson Corporation
  • Oracle Corporation

Report Coverage

  • Market Forecast
  • Company Share Analysis
  • Competition Intelligence
  • DROT Analysis
  • Market Dynamics and Challenges
  • Strategic Growth Initiatives  

Customization & Pricing

Available upon request

Hospital Workforce Management Market Research Segmentation

By Product Type:

  • Standalone Software
    • Time and Attendance
    • HR and Payroll
    • Scheduling
    • Talent Management
    • Analytics
    • Others
  • Integrated Software

By Service:

  • Implementation Services
  • Support and Maintenance
  • Optimization Services
  • Training/Education Services

By Mode of Delivery:

  • Web-based
  • Cloud-based
  • On-premise

By Region:

  • North America
  • Europe
  • East Asia
  • South Asia & Oceania
  • Latin America
  • Middle East & Africa

For report customisation and delivery information contact our sales representative.

Companies Covered in This Report

  • Automatic Data Processing, Inc.
  • Cornerstone on Demand, Inc.
  • GE Healthcare
  • IBM Corporation
  • Infor
  • Kronos, Inc.
  • McKesson Corporation
  • Oracle Corporation

Frequently Asked Questions

The market is anticipated to grow at a CAGR of 10% during the projected period. 

The hospital workforce management market was valued at US$1.6 billion in 2023. 

The US held the largest market share in 2023. 

Some of the prominent players in the market are Automatic Data Processing, Inc., Cornerstone ON Demand, Inc., GE Healthcare, IBM Corporation, Infor., Kronos, Inc., Mckesson Corporation, and Oracle Corporation. 

The analytics segment is expected to see the highest CAGR during the forecast period. 

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