Professionals 230 Users Online

Pharmacy Benefit Manager Market

Market Study on Pharmacy Benefit Manager: Incorporation of ML & AI to Aid Market Expansion

Pharmacy Benefit Manager Market Segmented By Retail Pharmacy Services, Specialty Pharmacy Services, Benefit Plan Design and Consultation, Drug Formulary Management for Government Heath Programs, Employer-sponsored Programs, Health Insurance Management

Pharmacy Benefit Manager Market Outlook (2022-2032)

The global pharmacy benefit manager market is expected to evolve at a CAGR of 6.5% and increase from its current market value of US$ 558 Bn to become a trillion-dollar industry by the end of 2032.

The United States accounts for 66.5% share of the global pharmacy benefit manager market. Furthermore, the retail pharmacy services segment holds 27.6% share of the global market.

Pharmacy Benefit Manager Market Size (2022)

US$ 558 Bn

Projected Market Value (2032)

US$ 1,050 Bn

Global Market Growth Rate (2022-2032)

6.5% CAGR

Market Share of Top 4 Countries


Sample Report

FREE Report Sample is Available

In-depth report coverage is now just a few seconds away

Download PDF Get FREE Report Sample

Revenue Analysis of Pharmacy Benefit Management (2016-2021) Vs. Market Growth Forecasts (2022-2032)

Over the 2016-2021 historical period, the global pharmacy benefit manager market rose at a CAGR of 6%.

The healthcare sector has always been on the rise, but in recent years, as the income of the urban population in developing nations has increased, the demand for effective healthcare infrastructure management has grown dramatically.

Diagnostic device and pharmaceutical makers, as well as government agencies, are increasingly relying on the concept of pharmacy benefit managers (PBMs), which are primarily third-party administrators of prescribed drug distribution programs for commercial health care providers, self-insured employers, and federal or state employee health benefit plans.

These pharmacy benefit managers are in charge of developing and monitoring contracting processes with pharmacies and negotiating prices with drug makers.

Large enterprises used the pharmacy benefit manager concept more than a decade ago. Small and medium-sized businesses have also accepted this concept due to cost-effective services and solutions and improved benefit plans.

All levels of businesses commonly utilize pharmacy benefit managers to simplify employee health and pharmacy benefits. As a result, pharmacy benefit managers are becoming increasingly important in a variety of commercial industries.

During the forecast period (2022 to 2032), the global pharmacy benefit manager market is estimated to rise at a CAGR of 6.5%.


Custom Report Cover

Make This Report Your Own

Take Advantage of Intelligence Tailored to your Business Objective

> Get a Customized Version

Why is the Worldwide Pharmacy Benefit Manager Market Expected to Witness High Growth?

“Massive Increase in Drug Prices to Boost Target Market Growth”

The increasing frequency of chronic disorders around the world is driving up the demand for treatment options. Consequently, several large pharmaceutical corporations are focusing their efforts on producing high-priced branded medicines to treat chronic disorders. This has resulted in a massive surge in pharmaceutical spending in recent years.

  • As per a study released in Pharmaceutical Technology, medicine prices in the United States climbed by 4.0% in 2021, shattering a pattern of moderate increases in prior years.
  • As per SingleCare Administrators, individual prescription medicine prices also rose by 5% in 2021.

This, combined with an increase in prescription registrations in recent times for a wide variety of chronic conditions such as chronic lung disease, cardiovascular disease, and others, is driving up healthcare costs.

  • For example, as per a study conducted by SingleCare Administrators in 2022, approximately 4 billion prescriptions are issued each year in the United States, with a large increase in the number of prescription filings projected within a few years.

Thus, a massive increase in drug prices, coupled with a rise in the number of prescriptions filed worldwide, is increasing the healthcare burden. This has led to the growing demand for and acceptance of pharmacy benefit managers to lower drug prices and control pharmaceutical spending globally.

Such aspects are expected to boost the growth of the global pharmacy benefit manager market during the forecast period.

“Incorporation of Machine Learning (ML) and Artificial Intelligence (AI) to Offer New Growth Prospects”

The increasing usage of pharmacy benefit managers among pharmaceutical manufacturers, retail pharmacy chains, and insurance companies is moving service providers' preferences from traditional workflow to an advanced workflow using modern technology such as machine learning and artificial intelligence (AI).

As a consequence, the companies can quickly provide a simplified supply chain, speedy mail delivery service, and serve a vast number of insurance and retail pharmacy chains.

  • For example, CAPITAL RX, a major player in the United States, is employing artificial intelligence (AI) and machine learning algorithms to minimize claim processing time and human error.

Hence, the incorporation of machine learning and artificial intelligence (AI) technology into the workflow enables businesses to reduce medical costs while improving the effectiveness of coverage procedures.

This is anticipated to open up new prospects for growth in the global pharmacy benefit manager market.

“Global Market Benefitted from COVID-19 Outbreak”

Rising healthcare expenditures as a result of the worldwide introduction of costly specialty medications and COVID-19 vaccinations increased the demand for price management of prescription and OTC drugs.

  • For example, the Centers for Medicare & Medicaid Services announced in December 2021 that overall national health expenditure in the United States grew to USD 4 trillion in 2020, a 9.6% rise over the prior year.

As a result, a large number of insurance companies depend on pharmacy benefit managers to bargain prescription prices with retail pharmacy units and cut the cost of the drugs included in the insurance coverage.

Moreover, rising measures, such as expanding mail order delivery services and developing distribution networks in rural locations, led to the increased acceptance of pharmacy benefit managers.

As a result, the leading manufacturers' actions and rising demand for specialty medications fueled the global pharmacy benefit manager market growth during the COVID-19 pandemic.

Market Research Methodology

Market Research Methodology

-Perfect through Years of Diligence

Check Research Methodology

What Obstacles are Present in the Pharmacy Benefit Manager Market?

“Mounting Concerns Regarding Transparency to Impede Market Expansion”

Increasing drug prices are among the important factors expected to drive the global pharmacy benefit manager market. Nevertheless, concerns regarding transparency related to business models are constantly a subject of worry in pharmacy benefit manager services.

These services' sources of revenue are rarely revealed to drug makers, retail pharmacy units, or insurance providers. As a result, a significant amount of medical expenses is passed on to pharmacy benefit managers.

  • For example, according to a research paper released in January 2022 by Berkeley Research Group, over half of overall spending on brand pharmaceuticals goes to the supply chain, including pharmacy benefit managers, instead of the drug makers.

As a result, insurance companies and drug makers are experiencing a huge drop in profits. Consequently, most insurance companies have abandoned the idea of partnering with pharmacy benefit managers, whereas those that have yet to do so are hesitant.

As a result, the rate of adoption of these services is decreasing, which is expected to impede the global pharmacy benefit manager market growth during the forecast period.

“Poor Literacy Rates and Lack of Information in Developing Regions”

The population in underdeveloped and developing nations has limited penetration and adoption of healthcare insurance policies due to poor literacy rates and a lack of information about the advantages of insurance policies.

This is another significant obstacle predicted to impede the global pharmacy benefit manager market growth during the forecast period.

Sales Team

Sales Team
Client Partner

Let's Connect

Connect me to identify winning opportunities

Ask An Expert
I'm Available

Country-wise Insights

Will the Mature Health Insurance Scene in the United States Support Market Growth?

The United States controls 66.5% of the global pharmacy benefit manager market. The United States is home to major insurance providers, pharmaceutical makers, retail pharmacy chains, and pharmacy benefit manager service providers.

The rising adoption of health insurance is projected to aid market growth in the United States. Over half of the US population is likely to be afflicted by one or more chronic illnesses. The increasing cost of healthcare and the growing adoption of insurance policies is estimated to bolster the growth of the pharmacy benefit manager market in the United States.

  • According to the Centers for Medicare and Medicaid Services, overall healthcare spending in the United States climbed by 9.8% in 2020.

As a result, the large penetration of health insurance providers has resulted in the expansion of the pharmacy benefit manager market in the United States.

Moreover, the majority of patients in the United States rely on reimbursements to receive treatment for various disorders. The government's favorable reimbursement rules are also expected to support market expansion in the United States.

Category-wise Insights

How is the Growth of Online Retail Pharmacies Driving the Need for Retail Pharmacy Services?

The retail pharmacy services segment accounts for 27.6% of the global pharmacy benefit manager market. The increasing number of retail pharmacy units worldwide, combined with the growing penetration of online pharmacies, is predicted to drive the expansion of this segment.

The increasing internet penetration, smartphone use, and popularity of e-commerce are supporting the expansion of online retail pharmacies, which is likely to spur the growth of the retail pharmacy services segment during the forecast period.

  • As per the International Telecommunications Union, over 64% of the worldwide population has an internet connection, and this figure is predicted to expand fast.

Online pharmacies provide easy payment choices, speedy home delivery, simple refunds and replacements, and big discounts. This is a primary reason for the increased demand for online retail pharmacies.

This is projected to further accelerate the expansion of this segment in the global pharmacy benefit manager market.

Competitive Landscape

Leading players in the pharmacy benefit manager market are aggressively adopting marketing methods such as investments, collaborations, new product introductions, technological developments, R&D activities, and acquisitions to strengthen and extend their overseas footprint.

For instance:

  • In January 2022, Centene Corporation acquired Magellah Health, Inc. to provide comprehensive healthcare solutions with better outcomes at reduced prices.
  • In May 2021, Anthem, Inc. unveiled IngenioRx, a new pharmacy benefit manager that personalizes member experiences through clinical expertise and a digital-first approach. This launch aided the organization in increasing customer reach and income.

Pharmacy Benefit Manager Industry Report Scope



Forecast Period


Historical Data Available for


Market Analysis

USD Million for Value

Key Countries Covered

  • U.S.
  • Canada
  • Brazil
  • Argentina
  • Mexico
  • Germany
  • France
  • U.K.
  • Italy
  • Spain
  • Russia
  • India
  • Thailand
  • Malaysia
  • Indonesia
  • China
  • Japan
  • South Korea
  • Australia
  • New Zealand
  • Turkey
  • GCC
  • Northern Africa
  • South Africa

Key Market Segments Covered

  • Service
  • Demand Determinant
  • Region

Key Companies Profiled

  • Express Scripts Holding Company
  • CVS Health Corporation
  • DST Systems, Inc.
  • Rite Aid Corp.
  • ProCare Rx.
  • UnitedHealth Group
  • Benecard Services, LLC
  • BioScrip, Inc.
  • CaptureRx
  • Change Healthcare

Report Coverage

  • Market Forecast
  • Competition Intelligence
  • DROT Analysis
  • Market Dynamics and Challenges
  • Strategic Growth Initiatives

Customization & Pricing

Available upon Request

Pharmacy Benefit Manager Industry Research Segmentation

By Service:

  • Retail Pharmacy Services
  • Specialty Pharmacy Services
  • Benefit Plan Design and Consultation
  • Drug Formulary Management
  • Other Services

By Demand Determinant:

  • Government Health Programs
  • Employer-Sponsored Programs
  • Health Insurance Companies
  • Other Programs

By Region:

  • North America
  • Latin America
  • Europe
  • South Asia
  • East Asia
  • Oceania
  • Middle East & Africa

- Companies Covered in This Report -

  • Express Scripts Holding Company
  • CVS Health Corporation
  • DST Systems, Inc.
  • Rite Aid Corp.
  • ProCare Rx.
  • UnitedHealth Group
  • Benecard Services, LLC
  • BioScrip, Inc.
  • CaptureRx
  • Change Healthcare
  • Others.

- Frequently Asked Questions -

The global pharmacy benefit manager market is projected to expand at a CAGR of 6.5% from 2022 to 2032.

The global market for pharmacy benefit managers is expected to reach US$ 1,050 Bn by 2032.

The United States accounts for the largest market share of 66.5%.

Massive increase in drug prices is the main aspect expected to drive the global market for pharmacy benefit managers.

Mounting concerns regarding transparency of business models is a major factor likely to impede market growth.

Express Scripts Holding Company, BioScrip, Inc., UnitedHealth Group, CVS Health Corporation, Benecard Services, LLC, DST Systems, Inc., Rite Aid Corp., CaptureRx, ProCare Rx., and Change Healthcare are leading players in the global pharmacy benefit manager market.

This site uses cookies, including third-party cookies, that help us to provide and improve our services. Privacy Policy
Google translate