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Triage System Market

Global Market Study on Triage Systems: Growing Adoption of Real-time Location Systems Aiding Market Expansion

Triage System Market Segmented By Triage Platforms/Applications, Digital Triage Services, Telephonic Triage Services Solution

Triage System Market Outlook (2023-2033)

The triage system market for the year 2022 was around US$ 8,119.5 Mn. As of 2023, the triage system market will be around US$ 9,621.6 Mn and is forecasted to reach the valuation of US$ 60,239.8 Mn by the end of 2033. Over the course of the forecast period (2023-2033), the mobile application market is anticipated to grow at a CAGR of 20.1%.

Due to the global increase in the use of cutting-edge technologies in telehealth care. Additionally, pre-hospital apps are becoming more and more popular as a result of their advantages, including better treatment outcomes, lower costs, greater patient experiences, less errors, and proactive care assurance.

Governments from different nations are working to improve primary healthcare and digital health education to increase access to medical treatment. One of the main factors boosting demand for triage systems is this. Many wealthy and developing nations have already made investments in triage services in recent years.

In terms of the regional market landscape, the market in North America held a dominant market share of 28.3% in the global landscape in 2022 and is expected to retain its dominant position throughout the forecast period. Meanwhile, demand for triage system market in the europe region holds around 23.4% of market share in the year 2022.

Triage System Market Size (2023)

US$ 9,621.6 Mn

Projected Market Value (2033)

US$ 60,239.8 Mn

Global Market Growth Rate (2023-2033)


Triage Platforms/Applications Segment Market Share (2022)


U.S. Market Share (2022)


Triage Systems for Primary Care Centers Segment Market Share (2022)


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Can Increasing Usage of Triage Platform and Applications Quickly and Precisely Record Patient Details?

“The Growing Use of Triage Applications to help Paramedics and EMTs (Emergency Medical Technicians) Quickly and Accurately Record Patient Details is Anticipated to Increase Demand for Triage Platforms and Applications.”

As more paramedics and EMTs (emergency medical technicians) use triage applications to quickly and accurately record patient information, demand for triage platforms and applications is anticipated to rise. Without the need for an on-site human, digital triage services are essentially video channels that offer quick video searching for customers with specific inquiries.

Telephonic triage services are offered by BPOs, connecting patients and carers. Telephonic triage services may have helped people feel more confident in their ability to care for themselves and their loved ones. Triage systems are also growing in popularity as a result of rising smartphone usage, 3G and 4G technology adoption, increased Internet usage, increased investments by many businesses in network and healthcare infrastructure, and rising consumer demand for user-friendly and reasonably priced technology.

  • In February 2022, Stryker declared that it has completed the acquisition of Vocera Communications, Inc., a leader in digital care communication and coordination. According to Stryker Chairman and CEO Kevin Lobo, this acquisition offers enormous opportunity to promote innovations and speed up their digital objectives. They look forward to working with the Vocera team at Stryker to enable safer patient care and assist their clients in achieving better results.
  • In February 2021, NHS GP clinics frequently use the digital triage platform eConsult, which recently closed a (US$ 9.6 million) to grow the service. eConsult functions as a digital entry point to a general practitioner's office, enabling physicians to determine patient treatment routes, freeing up capacity and lowering expenses.
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What Factors Allow the US Triage System Market to Be a Promising One?

“Best of Breed Solutions Are Generating Adoption of Triage Solutions in the United States”

The US country's market growth is anticipated to be impacted by B.O.B triage solutions. With the aid of best-of-breed solutions, improvements in diagnostic advancements, physician productivity, and better interoperability can be noticed; this reason is the main driver of market expansion.

Additionally, the majority of healthcare facilities have switched from best-of-breed solutions, or superior emergency department information system software, to information systems like electronic health records. The primary aspect influencing market growth in the U.S. will therefore be the flexibility of integration with B.O.B. solutions.

In 2022, the U.S. triage system market helped the country to account for a dominant share of 19.1% in the global marketplace.

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How Will Triage System Market Demand Fare in Japan?

“Execution of Artificial Intelligence in Triage Solutions Propagate Market Development in Japan”

Due to the use of AI (artificial intelligence) in healthcare solutions, the need for triage systems in Japan is predicted to grow at a market share of 8.9% in the year 2022. Different tools are used by clinical and non-clinical employees in General Practice (GP) offices to handle the rising need for urgent treatment and digital triage.

One such tool that can assist GPs in better managing patient flow is AI-driven online triage, as it consistently collects patient data. The AI tool will review patient data and provide recommendations regarding each case's urgency and importance.

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What Factors Are Allowing the Growth of Triage Systems in UK?

“Focus on Development of Triage Systems from the Medical Sector in UK”

Collecting patient data is the triage service's most popular use. In the UK, market expansion is accelerating due to this application of triage services. To retain their practises and exceptional medical consulting, doctors are updating their own triage services.

Patients in the U.K. use triage services to lower medical costs and better understand their health phases. Businesses also use triage programmes to monitor the safety and well-being of their staff members. For this reason, the market for triage systems is estimated to grow in UK at a CAGR of 19.1% over the forecast period.

Category-wise Insights

Why Triage Platforms/Applications Having Larger Market Share?

Based on solution, the market is segmented into triage platforms/applications segment. In 2022 triage platforms/applications accounted for a 55.6% of the global market share and is expected to maintain a similar stance over the next ten years, gives a quick, simple, and affordable option to report workplace injuries right away. minimises litigation, decreases the number and severity of claims, decreases needless trips to the hospital and the doctor, aids workers in getting back to work more quickly, access to preferred provider networks for wounded workers, case recording, quality control, and fraud prevention and defence are all required for records.

Why Triage Systems for Triage Systems for Primary Care Centers Show Lucrative Growth in Triage System Market?

Based on end user, the market is segmented into triage systems for primary care centers. The triage systems for primary care centers accounted for 57.6% of the global market share & is expected to maintain in the year 2022. Current primary care has successfully provided both local residents and visitors with all essential and first-rate amenities.

The introduction of primary care is part of the new model of care, which seeks to put patients at the centre of the healthcare system. The ideal chance to reorganise the healthcare system around a primary care foundation is presented by the Model of Care, E-Health, and other transformation efforts. Long-established "primary care-oriented" systems, including those in the United Kingdom, the Netherlands, Canada, Spain, and Australia, are known to produce superior health results at lower costs.

Competitive Landscape

Major triage system companies are working together with other organizations to improve their solution offerings. Apart from triage solutions, these companies focus on development of other communication solutions between healthcare workers and the patients.

  • In August 2022, Hyro, a conversational AI business, and Infermedica collaborate to support patient triage.
  • In May 2020, Nihon Kohden, a global leader in precision medical products and services in the United States, announced the release of its NK-HealthProtect Patient Triage Solution, a comprehensive package with all the instruments required to assess patients who may have COVID-19. Nihon Kohden's Life Scope SVM-7200 vital signs monitor, which enables medical professionals to rapidly and easily measure three vital signs essential to COVID-19 examinations - temperature, blood oxygen level, and blood pressure - is the kit's main component.

Recent developments related to key players providing triage system have been tracked by the analysts at Persistence Market Research, which will be accessible in the full report.

Triage System Market Report Scope



Forecast Period


Historical Data Available for


Market Analysis

US$ Mn for Value

Key Regions Covered

  • North America
  • Latin America
  • Europe
  • East Asia
  • South Asia & Pacific
  • Middle East and Africa (MEA)

Key Countries Covered

  • United States
  • Canada
  • Brazil
  • Mexico
  • Germany
  • U.K.
  • France
  • Spain
  • Italy
  • China
  • Japan
  • South Korea
  • India
  • Indonesia
  • Malaysia
  • Singapore
  • Australia
  • New Zealand
  • Turkey
  • South Africa
  • GCC Countries

Key Market Segments Covered

  • Solution
  • End User
  • Region

Key Companies Profiled

  • Vocera Communications
  • HGS
  • eConsult
  • Nihon Kohden
  • Infermedica
  • EiT Health
  • Allm Inc.
  • TriageLogic
  • Asymmetrik
  • Conduent


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Key Segments of Triage System Market Research

By Solution:

  • Triage Platforms/Applications
  • Services
    • Digital Triage Services
    • Telephonic Triage Services

By End User:

  • Triage Systems for Primary Care Centers
  • Triage Systems for Emergency /Urgent Care Centers

By Region:

  • North America
  • Latin America
  • Europe
  • East Asia
  • South Asia Pacific
  • Middle East and Africa

- Companies Covered in This Report -

  • Vocera Communications
  • HGS
  • eConsult
  • Nihon Kohden
  • Infermedica
  • EiT Health
  • Allm Inc.
  • TriageLogic
  • Asymmetrik
  • Conduent

- Frequently Asked Questions -

In 2023, demand for triage system accounts for a valuation of US$ 9,621.6 Mn.

The global triage system market is estimated to advance at a phenomenal 20.1% CAGR through 2033.

The market for triage system is forecasted to climb to US$ 60,239.8 Mn by 2033 end.

Demand for triage system market is projected to rise at the CAGR of 22.3% over the next ten years.

In 2022, the North America triage system market held a dominant market share of 28.3%.  

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