Urgent Care Market

Market Study on Urgent Care: PMR Foresees a Host of Opportunities for this Industry, Analysing the Rising Demand for Convenient and Prompt Healthcare Services, Coupled with Increasing Awareness and Accessibility

A Detailed Analysis of the Urgent Care Market Based on the Critically Growing Need for Timely Medical Attention, Convenience of Extended Operating Hours, and Efforts to Reduce Emergency Department Overcrowding

Report ID: PMRREP33984

Number of Pages: 218

Format: PPT*, PDF, EXCEL

Industry: Healthcare

Published Date: February-2024

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Urgent Care Market

The global urgent care market is forecast to expand at a CAGR of 4.6% and thereby increase from a value of US$20 Bn in 2023, to US$27.5 Bn by the end of 2030.


Key Insights

Urgent Care Market Size (2023E)

US$20.0 Bn

Projected Market Value (2030F)

US$27.5 Bn

Global Market Growth Rate (CAGR 2023 to 2030)


Historical Market Growth Rate (CAGR 2018 to 2022)


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Market Introduction and Definition

Urgent care is a specialized healthcare service that bridges the divide between emergency room and primary care by providing immediate medical attention for non-life-threatening injuries and illnesses. These establishments provide timely access to medical specialists without requiring appointments, generally functioning outside of standard business hours. Urgent care centers prioritize the provision of medical attention that is both prompt and economical, attending to ailments such as minor fractures, infections, and symptoms of the virus. By adopting a patient-centric approach, they ensure accessibility and convenience, thereby alleviating the strain on emergency rooms caused by non-emergency situations.

The worldwide urgent care industry is experiencing substantial expansion because of a multitude of propelling factors. The escalating expenses associated with healthcare and the desire for more easily obtainable medical alternatives compel individuals to seek treatment at urgent care centers, which provide economical substitutes for visits to emergency rooms. The escalating incidence of chronic illnesses contributes to the need for immediate medical intervention, thereby increasing the demand for urgent care services.

Furthermore, the market's scope is broadened as healthcare providers expand urgent care networks and place an increasing emphasis on preventive healthcare. Market expansion is further propelled by technological advancements, such as the integration of telemedicine in urgent care, which contribute to the healthcare industry's dynamic and ever-changing environment.

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Market Growth Drivers

Rising Need for Accessible and Economical Healthcare Solutions

An essential factor promoting the expansion of the worldwide urgent care industry is the rising need for healthcare solutions that are both easily accessible and economical. In the current healthcare environment, patients are becoming increasingly cognizant of the critical nature of getting prompt medical attention, especially for conditions that do not pose a threat to life. Urgent care centers are of utmost importance in meeting this need as they provide convenient, appointment-free access to healthcare services.

Urgent care facilities appeal to patients who are in need of immediate medical attention for minor ailments, injuries, or preventive care, as they offer an appealing alternative to conventional healthcare settings. The imperative for affordability and accessibility stems from a multitude of factors that influence the contemporary healthcare paradigm. Given the increasing expenditure on healthcare and the continuous growth of the population, there is an urgent demand for cost-effective healthcare solutions that deliver timely and effective treatment.

Urgent care centers adopt a strategic positioning to serve as a financially viable alternative for payers and patients alike, providing services at a significantly reduced expense compared to visits to the emergency room. Streamlined operations, decreased overheads, and an emphasis on specific, non-complex medical issues all contribute to this cost effectiveness. The patients value the clear and concise pricing structure as well as the lack of extended wait times that are frequently encountered in emergency departments. Moreover, urgent care centers frequently accept a broad spectrum of insurance plans, thereby augmenting patients' affordability.

Market Research Methodology

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Growth Restraints

Regulatory and Licensing Obstacles

The global urgent care market is frequently constrained by the regulatory and licensing obstacles that these facilities must contend with. The presence of regulatory complexities in various countries and regions may present challenges to the establishment and smooth functioning of urgent care facilities. Ensuring adherence to diverse regulations, licensing prerequisites, and healthcare policies poses a formidable challenge and demands substantial resources from service providers seeking to expand their operations on a global scale.

Urgent care settings may be subject to rigorous regulatory requirements in certain areas, which may require healthcare professionals to possess credentials or certifications. Overcoming these regulatory obstacles may result in postponements in the establishment of fresh centers, or the enlargement of pre-existing ones.

Presence of Emergency Rooms, and Conventional Healthcare Providers

A competitive environment for the global urgent care market is characterized by the presence of emergency rooms and conventional healthcare providers. Although urgent care centers provide a beneficial substitute for non-critical medical situations, they frequently encounter the difficulty of differentiating themselves and becoming the preferred option among patients who are accustomed to seeing primary care physicians and are inclined to feel rushed in emergency rooms.

Effective marketing strategies that inform the public about the specific advantages of urgent care-including reduced costs, shortened wait times, and easy accessibility—are necessary to surmount this obstacle. Furthermore, as conventional healthcare providers acknowledge the need for urgent healthcare services, they increase their business hours or integrate urgent care models into their operations, thereby intensifying competition.


Rising Penetration of Telemedicine, and Digital Health Technologies

An opportunistic factor propelling the expansion of the worldwide urgent care industry is the rising prevalence of telemedicine and digital health technologies. The ongoing progression of technology has sparked an increasing inclination towards the incorporation of telehealth solutions into urgent care services. This development presents fresh prospects for improved patient engagement and broader outreach.

Telemedicine in urgent care facilitates remote access for patients to healthcare professionals, enabling urgent care centers to expand their service offerings beyond physical locations and provide expeditious consultations for non-emergent matters. The implementation of telemedicine within the urgent care sector offers notable benefits in terms of tackling critical issues, including enhanced accessibility and decreased healthcare expenditures.

Telehealth solutions enable patients to engage in virtual consultations with healthcare providers via secure messaging platforms or video calls. This practice not only improves the convenience for patients who are unable to physically attend an urgent care center but also alleviates the strain on healthcare facilities through the diversion of less complicated cases from emergency rooms. Additionally, the implementation of digital health technologies in urgent care facilitates remote monitoring of chronic conditions, thereby encouraging early intervention and preventive care.

Analyst’s Viewpoint

The upcoming years, the urgent care market on a global scale is anticipated to expand significantly due to a convergence of factors that collectively influence its course. The expanding market is significantly propelled by the rising need for expedient and accessible healthcare services. Patients with non-life-threatening conditions are increasingly seeking medical attention at urgent care centers due to their hectic schedules and the need for immediate medical attention. This trend is additionally propelled by the focus on affordability and accessibility, which enables urgent care centers to function as a feasible substitute for conventional healthcare environments.

To satisfy this escalating demand, urgent care market manufacturers assume a pivotal function through their consistent innovation and expansion of service portfolios. Sales are heavily reliant on the relationship between manufacturers and consumers, which focuses on adapting services to the changing preferences and requirements of the patient population. Efficient marketing strategies that emphasize the advantages of urgent care, including reduced expenses, extended business hours, and expedited service provision, will enhance consumer consciousness and preference.

With the increasing integration of urgent care into the wider healthcare ecosystem, it is anticipated that collaboration between urgent care providers and conventional healthcare systems will become more robust. This collaborative effort guarantees efficient referrals of patients, coordinated care, and optimal utilization of resources. Furthermore, it is anticipated that private equity and joint ventures will exert a substantial influence on the market's configuration by furnishing financial support for endeavors to expand and forging strategic alliances that stimulate innovation and market entry.

Supply-side Dynamics

Prominent companies including AFC Urgent Care, American Family Care, Concentra, NextCare Holdings, MedExpress, and FastMed Urgent Care are prevalent in the international urgent care market. These companies demonstrate a strong market presence through their expansive networks of urgent care centers located in strategic regions. The adoption of urgent care services is most pronounced in North America, specifically the US, owing to its firmly established healthcare infrastructure and considerable levels of awareness.

Urgent care services are experiencing rising utilization in nations such as the UK, and Australia. This trend can be attributed to an increasing awareness of the advantages that prompt, cost-effective healthcare can provide for non-emergency medical conditions. As an example, the National Health Service (NHS) in the UK has been actively endorsing urgent care centers to alleviate the strain on emergency departments.

The market leaders in urgent care are proactively transforming the environment through their adoption of technological advancements and diversification of service provisions. Integration of telehealth is a prominent development, as major providers integrate virtual consultations to improve accessibility. These corporations are additionally exerting an impact on market dynamics by means of strategic alliances and procurements, thereby strengthening their market positions and expanding their international presence.

Furthermore, these entities are distinguished by their focus on patient-centric care, streamlined operations, and effective triage systems, which contribute to the formation of a market environment that places a premium on promptness and convenience. The implementation of digital health solutions and endeavors to improve the overall patient experience are significant tactics utilized by market leaders, signifying a paradigmatic change in the worldwide delivery and consumption of urgent care services.

Market Segmentation

Which are the Most Sought-after Services?

Demand for Cold, Cough and Flu-based Treatments Dominant

The cold, cough and flu segment is anticipated to hold the highest market share in urgent care services. Respiratory infections, encompassing prevalent ailments such as the common cold, cough, and influenza, constitute a substantial proportion of patient visits to urgent care centers owing to their pervasive nature and the imperative for immediate medical intervention. The fastest-growing segment is anticipated to be telehealth urgent care.

Due to the increasing preference for remote consultations and the increasing integration of digital health technologies, telehealth urgent care services are anticipated to expand at a rapid rate. This segment offers a practical and easily reachable pathway for individuals in need of urgent medical treatment, in line with the progressive developments in healthcare provision. The flexible nature of virtual consultations is anticipated to propel the worldwide proliferation of telehealth urgent care services.

Which are the Targeted Age Groups?

The 36 to 65 Years Group Most Prominent

The 36 to 65 years demographic is anticipated to hold the largest market share in the urgent care services industry. This demographic cohort constitutes a substantial proportion of the populace and is frequently distinguished by members who are actively engaged in professional and familial obligations. The prominence of urgent care services sought by this demographic is attributable to their healthcare requirements, which may encompass a variety of acute and non-emergent conditions.

The segment with the most rapid growth projection is 80 years and above. The aging of the global population is resulting in a growing geriatric demographic, which in turn generates an elevated need for healthcare provisions, such as urgent care. The elderly demographic frequently necessitates more frequent medical attention due to a variety of health concerns; urgent care services are an appealing choice due to their convenience and accessibility. The expansion of this sector can be attributed to the changing healthcare demands of an aging populace, which has led to a surge in the use of urgent care services by those aged 80 and older.

Which is the Largest Segment in Terms of Ownership?

Corporate Owned Urgent Care-based Corporations Lead

Corporate owned urgent care is anticipated to hold the highest market share within the urgent care services industry. Urgent care facilities that are owned by corporations frequently possess the infrastructure and resources necessary to establish a vast network of centers, thereby serving a diverse patient population. The prominence of the organization is a result of their capacity to allocate resources towards marketing, technology, and operational efficiency. The sector that is anticipated to experience the most rapid expansion is private equity and joint ventures owned urgent care.

The participation o f private equity and joint ventures provides urgent care services with financial support and strategic alliances, which facilitate swift growth and advancement. These entities frequently demonstrate agility in adjusting to market trends and possess the capability to exploit nascent opportunities, thereby propelling the urgent care market towards accelerated expansion. The dynamic and swift growth of urgent care services is a result of the adaptability and strategic methodology employed by private equity and joint ventures.

Top Regional Markets

Widespread Accessibility of Urgent Care Alternatives to Uphold Leadership Position of North America

It is expected that North America will hold the largest market share in the worldwide urgent care services industry. This can be ascribed to a multitude of factors, encompassing a firmly established healthcare infrastructure, considerable populace awareness regarding urgent care alternatives, and a cultural inclination towards promptly pursuing medical intervention for conditions that do not pose a threat to life. The area has experienced substantial expansion in the number of urgent care facilities due to the demand for expeditious and easily accessible medical care.

Individual preference for urgent care centers is bolstered by the widespread availability of insurance coverage in several North American nations, which substantially contributes to the market share in the region. Furthermore, North America's status as the preeminent market for urgent care services is solidified by the presence of key market participants and ongoing initiatives to improve the efficacy of healthcare delivery.

East Asian Markets to Benefit from Pacing Healthcare Developments in the Region

East Asia is anticipated to witness the most rapid expansion of the urgent care services market on a global scale. Increasing healthcare awareness, accelerated population growth, and economic development all contribute to the region's rising demand for immediate and cost-effective medical services. Governments in East Asian nations are allocating resources towards the development of healthcare infrastructure, while urbanization and changes in lifestyle contribute to an increased prevalence of non-urgent health conditions.

In East Asia, urgent care services are becoming increasingly prevalent as a paradigm for the delivery of healthcare that is both convenient and efficient. The expansion of urgent care services in the region is additionally accelerated by the incorporation of technological advances and telehealth solutions into healthcare systems. Due to the confluence of these elements, East Asia is positioned at the forefront of the worldwide urgent care market's exponential expansion, demonstrating its capacity for significant development and growth in the foreseeable future.

Competitive Intelligence and Business Strategy

Numerous strategic initiatives are being implemented by the market leaders of urgent care worldwide to attain and preserve their utmost market share. A primary objective of these athletes is to increase the magnitude of their physical footprint. To attract a wide range of patients, they are strategically placing urgent care centers in areas with heavy foot traffic, thereby assuring their visibility and facilitateable access. In addition to entering new regions, this expansion strategy entails saturating existing markets to expand their presence and cater to a more substantial demographic.

Furthermore, prominent urgent care providers are allocating resources towards marketing and branding endeavors to establish a unique reputation and enhance customer consciousness. Educational initiatives, community outreach programs, and targeted advertising campaigns are among these efforts, which aim to promote the advantages of urgent care services. Creating a robust brand identity not only entices clients but also cultivates confidence and allegiance.

In addition, cost reduction and operational efficiency optimization are crucial for maximizing market share. Prominent entities employ streamlined procedures, sophisticated medical technologies for diagnostic purposes, and capitalise on economies of scale to deliver urgent care services at a reasonable cost. The cost-effectiveness of these services not only confers advantages to patients but also enables these providers to sustain competitive pricing, thereby reinforcing their market supremacy.

Urgent Care Market Report Scope



Forecast Period

2023 to 2030

Historical Data Available for

2018 to 2022

Market Analysis

US$ Million for Value

Key Regions Covered

  • North America
  • Latin America
  • Europe
  • South Asia & Pacific
  • East Asia
  • The Middle East & Africa  

Key Countries Covered

  • United States
  • Canada
  • Germany
  • United Kingdom
  • France
  • Italy
  • Spain
  • Russia
  • China
  • Japan
  • South Korea
  • India
  • Thailand
  • Malaysia
  • Indonesia
  • Australia
  • New Zealand
  • GCC Countries
  • South Africa  

Key Market Segments Covered

  • Services
  • Age Groups
  • Ownership
  • Region

Key Companies Profiled

  • NextCare Urgent Care
  • Aurora Urgent Care
  • MinuteClinic, LLC
  • HealthWorks, Inc.
  • MedExpress
  • FastMed Urgent Care
  • AFC/Doctors Express, LLC, U.S.
  • Patient First
  • TexasMedClinic
  • CareSpot Express Healthcare
  • Concentra Inc.
  • CareSpot Express Healthcare LLC
  • MD Now
  • Bellin Health
  • Hometown Urgent Care & Occupational Health
  • American Family Care
  • Dignity Health Care
  • USA HealthWorks

Report Coverage

  • Market Forecast
  • Company Share Analysis
  • Competition Intelligence
  • DROT Analysis
  • Market Dynamics and Challenges
  • Strategic Growth Initiatives  

Customization & Pricing

Available upon request

Urgent Care Market Research Segmentation

By Services:

  • Cold, Cough & Flu
  • Allergy Treatment
  • Pain Management
  • Ear & Eye infections
  • Respiratory infections
  • Dehydration & Diarrhoea
  • Urinary Tract Infections
  • Sports injuries
  • Burn Cases
  • Minor Cuts & Lacerations
  • Asthma Care
  • Sprain & Broken Bones
  • High Blood Pressure
  • Wound Care
  • Minor Skin Rashes & Infection
  • Immunization
  • Wound Care
  • Lab-Based Tests
  • Diagnostic Imaging Services
  • Telehealth Urgent Care
  • Others

By Age Groups:

  • 6 to 18 Years
  • 19 to 35 Years
  • 36 to 65 Years
  • 65 to 80 Years
  • 80 Years & Above

By Ownership:

  • Hospital Owned-Urgent Care
  • Physician Owned Urgent Care
  • Multi-Physician Owned Urgent Care
  • Single-Physician Owned Urgent Care
  • Corporate Owned Urgent Care
  • Private Equity & Joint Ventures Owned Urgent Care

By Region:

  • North America
  • Europe
  • East Asia
  • South Asia & Oceania
  • Latin America
  • Middle East & Africa

For report customisation and delivery information contact our sales representative.

Companies Covered in This Report

  • NextCare Urgent Care
  • Aurora Urgent Care
  • MinuteClinic, LLC
  • HealthWorks, Inc.
  • MedExpress
  • FastMed Urgent Care
  • AFC/Doctors Express, LLC, U.S.
  • Patient First
  • TexasMedClinic
  • CareSpot Express Healthcare
  • Concentra Inc.
  • CareSpot Express Healthcare LLC
  • MD Now
  • Bellin Health
  • Hometown Urgent Care & Occupational Health
  • American Family Care
  • Dignity Health Care
  • USA HealthWorks

Frequently Asked Questions

The market is anticipated to grow at a CAGR of 4.6%% during the projected period.

The urgent care market was valued at US$20 billion in 2023.

The US held the largest market share in 2023.

Some of the prominent players in the market are Allergy Treatment, Pain Management, Ear & Eye Infections, and Respiratory Infections.

The private equity & joint ventures owned urgent care segment is expected to grow at the fastest CAGR during the forecast period.

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