Global Market Study on IT Service Management Tools: Government Segment by Industry to Grow at the Fastest Pace During 2017 - 2025


It Service Management Tools Market
  • Published On : Nov-2017 |
  • Pages : 284 Pages |
  • Format :

Persistence Market Research uses a unique research methodology which is a strong blend of secondary and in-depth primary research. Extensive primary interviews with key market players, stakeholders, market observers and experts are carried out to collect necessary data and information pertaining to various segments and across key regions. The data crunching and statistical analysis so performed undergoes multiple layers of validation to garner appropriate market insights which could benefit business by impacting critical decisions. The exhaustive research methodology has been applied to thoroughly understand and study the market for IT service management tools and the findings and insights have been skilfully crafted following a systematic structure in the new report titled “IT Service Management Tools Market: Global Industry Analysis (2012-2016) and Forecast (2017-2025)”.

Research report offers support in every respect

The market research report on global IT service management tools is a comprehensive market research study which focuses on the global scenario and provides actionable acumen on various factors that influence the market. It delivers an unbiased view of the market by including analysis on various market segments across the major geographies in the globe. The global research report on IT service management tools has an in-depth weightage on figures, statistics and market numbers which gives a clear idea about the direction of the global market. The reader would be able to make informed decisions with the help of well-furnished insights. The upcoming trends and developments, new innovations in products and varying product portfolios, new acquisitions, end user analysis and much more actionable acumen give a 3600 view to the market ultimately providing the reader with necessary tools to devise strategies in order to establish firm grip in a particular region or in a particular segment in the global IT service management tools market.

Market Segmentation

By Type

By Deployment

By Industry

By Region

  • Configuration Management
  • Performance Management
  • Network Management
  • Database Management
  • On-Premise
  • Cloud
  • BFSI
  • IT and ITES
  • Telecommunication
  • Media and Entertainment
  • Retail
  • Utilities
  • Manufacturing
  • Education
  • Government
  • Others
  • North America
  • Latin America
  • Europe
  • Asia Pacific (APAC)
  • Middle East and Africa (MEA)

The global IT service management tools market research report covers competitive landscape that includes market shares, revenues, growth strategies applied, product portfolio analysis, distribution channels, expansion in several geographies, marketing strategies, SWOT analysis, pricing analysis, etc., of the various key players in the global IT service management tools market. Such an intelligence framework can be used to gain competitive advantage in the long run, especially helpful for new entrants in the IT service management tools market.

The research report on global market for IT service management tools delivers valuable insights and the credibility of the research report lies in this actionable intelligence that it provides, which can be used to establish a global footprint. Just a click away, the reader can avail information on any segment, any region and any technology. Real time analysis has increased the weightage of the research giving an all-inclusive angle to the market study which assists the viewers in chalking important corporate strategies pertaining to price, place and promotion along with regional forecasts.

Reasons to invest in this research report

  • In-depth market analysis
  • Weighted market segmentation
  • In-depth analysis on competitive landscape
  • Unbiased market view
  • Strong and accurate research methodology
  • Comprehensive forecast for a period of eight years

The global IT service management tools market to witness significant growth during the period of forecast

IT service management tools enable organizations in IT operations to effectively support their production atmosphere. IT service management tools expedite the workflows and tasks related to the management and delivery of high quality IT services. ITSM tools are classified based on ITSM capabilities and integration with ITOM solutions and include: basic ITSM tools that have some ITSM capabilities and limited integration with ITOM solutions; intermediate ITSM tools that have good ITSM capabilities, and provide some basic ITOM functions or integrate with intermediate third-party ITOM solutions; advanced ITSM tools that have a full range of ITSM capabilities, and provide broad ITOM functionality natively or integrate with advanced third-party ITOM solutions.  As stated by Persistence Market Research, the global IT service management tools market is anticipated to grow at a robust rate to reach a significant value by the end of the assessment period. The IT service management tools market has been experiencing significant growth since past couple of years. It is projected to grow at a value CAGR of 9.3% throughout the period of forecast to reflect a market value of more than US$ 5 Bn by the end of the assessment year from a market valuation of around US$ 2.6 Bn in 2017.

BFSI segment to bolster its dominance during the assessment period

BFSI segment in the industry category is expected to be the largest segment in terms of market share or revenue generation. This segment lead the market in 2012 and is anticipated to grow at a higher rate in the coming years to retain its status quo. The BFSI industry is expected to showcase higher demand for IT services management tools in the coming years. This segment is estimated to grow at a high CAGR of 9.3% throughout the period of forecast to reach a market valuation of about US$ 885 Mn by the end of 2025.

IT Service Management Tools Market

IT and ITES segment and media and entertainment segment to grow at same pace; manufacturing to show higher scope

IT and ITES segment is expected to grow at the same rate as the media and entertainment segment in the industry category. These segments have seen steady growth in revenues since 2012 and the trend is likely to continue over the period of forecast. However, the IT and ITES segment is anticipated to show higher market share in the coming years. The IT and ITES segment is expected to reach a valuation of more than US$ 500 Mn by the end of the period of assessment, whereas the media and entertainment segment is estimated to reach a value a bit under US$ 485 Mn by end of 2025. The manufacturing segment in the industry category also reflects higher potential for growth thus contributing to the growth of the global market this segment is expected to be the second fastest growing segment and is projected to grow at a CAGR of 9.8% throughout the period of forecast, 2017-2027. This segment is estimated to be valued at around US$ 370 Mn in 2017 and at this pace, it is poised to reach a significant market estimation by the end of the period of forecast.

Company Profiles 

  • ServiceNow, Inc.
  • Atlassian
  • IBM
  • CA Technologies
  • BMC Software, Inc.
  • Ivanti Software
  • ASG Software
  • Axios Systems
  • SAP
  • Cherwell Software
  • Others.
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