Global Market Study on Middleoffice BPO Services: North America will Remain Largest Market for Middleoffice BPO Services

Middleoffice Bpo Services  Market
  • Published On : Sep-2017 |
  • Pages : 170 Pages |
  • Format : Middleoffice Bpo Services  Market Middleoffice Bpo Services  Market Middleoffice Bpo Services  Market Middleoffice Bpo Services  Market

Middleoffice BPO services are services outsourced to the BPO companies. These services include managing risk, calculating profits & losses of a financial services company. The group of employees in middleoffice are usually in charge of the information technology.

Middleoffice BPO Services have Gained Immense Popularity among Asset Managers

With robust expansion of data, compliance requirements, cost pressure, and demand from external as well as internal stakeholders, the middleoffice is undergoing an unprecedented transformation. The phenomenon of outsourcing, earlier reserved for back-office functions, has therefore extended to middle-office functions. Data privacy & regulation are key aspects of success for middleoffice BPO services. The middleoffice BPO services have gained immense popularity among asset managers, who maximize the investments returns for their clients. As the middleoffice BPO services involve multiple stakeholders, including custodians, brokers, and several other third parties, they are experiencing an increased manual intervention. This further results into demand for automating the workflow process, which can be fulfilled with the help of middleoffice BPO services.

Middleoffice BPO Services Gaining Momentum Worldwide

Increasing investments worldwide have fuelled demand for the middleoffice BPO services, for managing the rapid flow of data coming from the functions of middleoffice. Any error in the data might lead towards wrong investment decisions, or delays in reporting, affecting the asset manager’s reputation. On the back of operating compulsions, and demand for asset managers to concentrate on investment management’s core competency, the middleoffice BPO services are gaining momentum across the globe. Asset managers can gain several operational benefits through the middleoffice BPO services, including higher predictability in costing, and cost savings. For asset managers and administrators, establishing a single data source with a seamless process flow is imperative. This necessitates the middleoffice administrator to communicate effectively with front office, and make specialist staff expertise and robust workflow technology a high priority.

According to a latest study by Persistence Market Research (PMR), the global middleoffice BPO services market is projected to exhibit a high single-digit CAGR throughout the forecast period (2017-2022). The global market for middleoffice BPO services is estimated to account for nearly US$ 437,000 Mn revenues by 2022-end.

North America to Remain Largest Market for Middleoffice BPO Services

North America is anticipated to remain the largest market for middleoffice BPO services, in terms of revenues. The market in North America will register a robust expansion to reach approximately US$ 160,000 Mn in revenues by 2022-end. In contrast, Middle East & Africa (MEA) and Japan will remain the least lucrative regions for growth of the middleoffice BPO services market.

On the basis of service type, insurance BPO and Government segments are expected to witness the fastest expansion in the market through 2022. These two service type segments are projected to register approximately similar CAGRs, to collectively account for over one-fourth share of the market during the forecast period. Knowledge process outsourcing service segment will continue to witness a sluggish expansion in the global middleoffice BPO services market.

Based on vertical, retail & consumer goods and healthcare & pharmaceuticals segments are projected to register the highest and nearly equal CAGRs in the global middleoffice BPO services market through 2022. Aerospace & defense and Education are expected to remain the least lucrative verticals for the middleoffice BPO services across the globe.

Company Profiles

Leading players in the global middleoffice BPO services market are now focusing on replacement of unscalable & offline solutions, and development of a highly advanced middle-to-back office platform. Key companies actively contributing to growth of the global middleoffice BPO services market are Accenture PLC, International Business Machines Corporation, Capgemini, Cognizant Technology Solutions Corp, Mphasis Ltd., Capita PLC, Hewlett Packard Enterprise Company, HCL Technologies, State Street Corporation, and ADP LLC.

Persistence Market Research (PMR) has delivered an exhaustive evaluation of the global middleoffice BPO services market for forecast period 2017 to 2022. The report, titled “Middleoffice BPO Services Market: Global Industry Analysis (2012-2016) and Opportunity Assessment (2017-2022)”, offers a comprehensive study on expansion of middleoffice BPO services market across key regions, along with a five-year forecast based on the global perspective. Global leaders in the middleoffice BPO services market are profiled in the report. The market standings and product portfolio of these leading players have been reviewed by PMR’s analysts, for obtaining an accurate information about their market revenue shares over the previous five years. The information is then been aggregated for creating an all-inclusive valuation of the market for 2012 to 2016. With the help of calculations and advanced formulas, the historical data is used as reference for deducing market size estimations for 2017 to 2022.

Report Structure

In order to offer an outlook on future of the global middleoffice BPO services market, the report provides an executive summary of the market, highlighting regional expansion of the market throughout the forecast period. This chapter of the report renders the market’s overview, followed by an unbiased & formal introduction of the market and definition of middleoffice BPO services as per industry standards. This chapter also summarizes the market value forecasts, analysing them with the help of metrics such as absolute $ opportunities, year-on-year (Y-o-Y) growth rates, revenue share percentages, and the compound annual growth rates (CAGRs).

The report further offers an in-depth analysis of the different causative factors impacting the middleoffice BPO services market’s dynamics. The report has provides analysis of the market across every parameter, ranging from macroeconomic factors and industry trends to the market-specific drivers and restraints. In addition, pricing trends and cost structure in the market have been included in the report, along with insights about distribution network, raw material sourcing strategies, and supply chain management. The report has marked the presence of key market players across specific regions with the help of an intensity map.

In its subsequent chapters, the report offers a segmentation-wise analysis & forecast of the middleoffice BPO services market. The market has been segmented precisely, considering wide scope of middleoffice BPO services in IT & Telecommunication sector. In last chapters of the report, company profiles of key players are offered, along with information about their latest developments. Illustrating current market standings of the market players, the report sheds light on how the competitors are adopting distinguished strategies for boosting their presence globally.

Market Taxonomy

The report has analyzed key segments that encompass the global middleoffice BPO services market. The global market for middleoffice BPO services has been segmented into vertical, service type, and region. Through country-wise forecast & analysis and cross-sectional data, additional information has been provided across every segment and its sub-segments.


Service Type


North America

Insurance BPO


Latin America

Banking BPO




Healthcare & Pharmaceuticals


Knowledge Process Outsourcing services

Retail & Consumer Goods


Other Middleoffice BPO services

IT & Telecommunication


Aerospace & Defense


Services & Logistics

Other Vertical

Research Methodology

A systematic and robust methodology has been employed by PMR’s analysts to develop the report on the global middleoffice BPO services market. In-depth primary & secondary research has enabled the analysts in achieving accurate estimations on market share analysis and revenues of companies profiled in the report. Regional market valuations are converted by referring to 2017 currency exchange rates. Scope of PMR’s report is enabling market players to understand competition landscape of the market, and develop informed strategies for exploring untapped opportunities by overcoming their weaknesses.

Companies covered in Middleoffice Bpo Services Market Report

Company Profiles

  • Accenture PLC
  • International Business Machines Corporation
  • Capgemini
  • Cognizant Technology Solutions Corp
  • Mphasis Ltd
  • Capita PLC
  • Hewlett Packard Enterprise Company
  • HCL Technologies
  • State Street Corporation
  • Others.

Middleoffice Bpo Services Market

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