PMR Expects the Global Healthcare Chatbots Market to Expand Significantly with Rising Prevalence of Chronic Illnesses, Ongoing Support and Monitoring, and Surging Demand for Virtual Healthcare Services
Report ID: PMRREP31960
Number of Pages: 170
Format: PPT*, PDF, EXCEL
Industry: Healthcare
Published Date: July-2024
1. Executive Summary
1.1. Global Market Outlook
1.2. Supply Side Trends
1.2.1. Availability of Low Code and No Code Chatbot Development Platforms
1.2.2. Suppliers Harnessing PaaS Deployment Models as Technological Transformation Gathers Pace
1.3. Demand Side Trends
1.3.1. Demand for Technical Integrations and Personalization Complementing Cognitive Intelligence
1.3.2. End-users Relying on Conversational AI Bots to Partially Automate Mundane Operations
1.4. Recommendations
2. Market Overview
2.1. Segmentation
2.1.1. What is a Chatbot?
2.1.2. Healthcare Chatbots Market Segmentation
2.2. Definition (Healthcare Chatbots)
3. Key Market Trends
3.1. Key Healthcare Chatbots Use-Case Analysis
3.1.1. Automated Patient Support
3.1.2. Marketing and Sales
3.1.3. Personal Assistance
3.1.4. Data Repository
3.2. Innovation and Development Trends
3.2.1. Suppliers Integrating Capabilities Offered by Conversational AI into Healthcare Chatbots
3.2.2. Healthcare Chatbots with AR Capabilities
3.3. Key Success Factors
3.3.1. Trial-based Implementation
3.3.2. Discovering and Laying the Foundation
4. COVID-19 Impact Analysis
4.1. Impact on Demand for Healthcare Chatbots across Industries
4.1.1. Y-o-Y Growth (%) in Market Value by Industry (2015 – 2022)
4.1.2. Y-o-Y Growth (%) in Market Value by Industry (2019 – 2021)
4.2. Pre-COVID and Post-COVID Market Growth Analysis
4.2.1. Pre-COVID Market Sizes (2015 A & 2019 A) and Absolute Opportunity (2015 – 2019)
4.2.2. Post-COVID Market Sizes (2020 E & 2024 F) and Absolute Opportunity (2020 – 2024)
4.3. Trends on How Healthcare Chatbots Assist in COVID-19 Pandemic
4.3.1. Guiding Tools for Infection Assessment
4.3.2. Information Sharing
5. Market Structure Analysis
5.1. Market Analysis by Position of Companies
5.1.1. Market Leaders
5.1.2. Promising Players
5.1.3. Emerging Players
5.2. Market Share Analysis of Top Players
5.3. Market Concentration
6. Market Background
6.1. Macro-Economic Factors
6.1.1. Global and Key Contributing Country GDP Y-o-Y Growth (%) Outlook
6.1.2. Worldwide ICT Spending (US$ Bn)
6.1.3. Worldwide Internet Users (in Mn)
6.1.4. Worldwide Healthcare IT spending (US$ Mn)
6.1.5. Global IoT Spending (US$ Bn)
6.1.6. Global Software Expenditure by Healthcare Providers from 2014 to 2019 (US$ Mn)
6.1.7. Global IT Expenditure by Healthcare Providers from 2014 to 2019 (US$ Mn)
6.2. Forecast Factors - Relevance & Impact
6.2.1. Transition from On-premise to Cloud
6.2.2. Adoption of IoT and Advanced Technologies in Manufacturing
6.2.3. Automation
6.2.4. Governmental Initiatives
6.2.5. Network Integration Service Trends
6.2.6. Impact of COVID-19 Pandemic on Global IT Services Spending
6.2.7. Top Chatbot Providers Historical Growth
6.2.8. Demand for Healthcare Chatbots to solve IT Infrastructure Complexities
6.2.9. Rising Adoption for Application Integration Services
6.2.10. Demand for Operational Agility across Enterprises
6.2.11. Healthcare Budgets and Spending
6.2.12. Economic Growth of Developing Countries such as India and South Asia
6.2.13. Increase in BYOD
6.2.14. Penetration of the Internet and Smartphones
6.2.15. Virtual Care and Telemedicine
6.3. Market Dynamics
6.3.1. Drivers
6.3.1.1. Digital Channel Is Growing
6.3.1.2. Messaging Has Overtaken Mobile Application Consumption
6.3.1.3. Expansion of PBM Business Towards Foreign Economies
6.3.2. Challenges
6.3.2.1. Potential Promised by Chatbot Technology still Unproven
6.3.2.2. Unpredictable Reactions of Users towards Healthcare Chatbots
6.3.3. Limitations
7. Global Healthcare Chatbots Market Analysis 2019-2023 and Forecast 2024-2031
7.1. Historical Market Value (US$ Mn) Analysis, 2019-2023
7.2. Current and Future Market Value (US$ Mn) Projections, 2024-2031
7.2.1. Y-o-Y Growth Trend Analysis
7.2.2. Absolute $ Opportunity Analysis
8. Global Healthcare Chatbots Market Analysis 2019-2023 and Forecast 2024-2031 by Solution
8.1. Historical Market Size (US$ Mn) Analysis By Solution, 2019-2023
8.2. Current and Future Market Size (US$ Mn) Analysis and Forecast By Solution, 2024-2031
8.2.1. Chatbot Platform
8.2.2. Services
8.2.2.1. Development Services
8.2.2.2. Integration Services
8.2.2.3. Support Services
8.3. Market Attractiveness Analysis By Solution
9. Global Healthcare Chatbots Market Analysis 2019-2023 and Forecast 2024-2031 , By Type
9.1. Historical Market Size (US$ Mn) Analysis By Type, 2019-2023
9.2. Current and Future Market Size (US$ Mn) Analysis and Forecast By Type, 2024-2031
9.2.1. Scripted Healthcare Chatbots
9.2.2. Contextual Healthcare Chatbots (AI/ML based)
9.2.3. Messaging Healthcare Chatbots
9.2.4. Others
9.3. Market Attractiveness Analysis By Type
10. Global Healthcare Chatbots Market Analysis 2019-2023 and Forecast 2024-2031 , By Application
10.1. Introduction
10.2. Historical Market Size (US$ Mn) Analysis By Application, 2019-2023
10.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Application, 2024-2031
10.3.1. Medical Data Repository
10.3.2. Personal Assistance
10.3.3. Automated Patient Support
10.3.4. Marketing and Sales
10.3.5. Others
10.4. Market Attractiveness Analysis By Application
11. Global Healthcare Chatbots Market Analysis 2019-2023 and Forecast 2024-2031 , by Region
11.1. Introduction
11.2. Historical Market Size (US$ Mn) Analysis By Region, 2019-2023
11.3. Current Market Size (US$ Mn) Analysis and Forecast By Region, 2024-2031
11.3.1. North America
11.3.2. Latin America
11.3.3. Europe
11.3.4. East Asia
11.3.5. South Asia and Pacific
11.3.6. Middle East and Africa
11.4. Market Attractiveness Analysis By Region
12. North America Healthcare Chatbots Market Analysis 2019-2023 and Forecast 2024-2031
12.1. Introduction
12.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2019-2023
12.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2024-2031
12.3.1. By Country
12.3.1.1. U.S.
12.3.1.2. Canada
12.3.2. By Solution
12.3.3. By Type
12.3.4. By Application
12.4. Market Attractiveness Analysis
12.4.1. By Country
12.4.2. By Solution
12.4.3. By Type
12.4.4. By Application
13. Latin America Healthcare Chatbots Market Analysis 2019-2023 and Forecast 2024-2031
13.1. Introduction
13.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2019-2023
13.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2024-2031
13.3.1. By Country
13.3.1.1. Brazil
13.3.1.2. Mexico
13.3.1.3. Rest of Latin America
13.3.2. By Solution
13.3.3. By Type
13.3.4. By Application
13.4. Market Attractiveness Analysis
13.4.1. By Country
13.4.2. By Solution
13.4.3. By Type
13.4.4. By Application
14. Europe Healthcare Chatbots Market Analysis 2019-2023 and Forecast 2024-2031
14.1. Introduction
14.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2019-2023
14.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2024-2031
14.3.1. By Country
14.3.1.1. Germany
14.3.1.2. Italy
14.3.1.3. France
14.3.1.4. Spain
14.3.1.5. U.K.
14.3.1.6. BENELUX
14.3.1.7. Russia
14.3.1.8. Rest of Europe
14.3.2. By Solution
14.3.3. By Type
14.3.4. By Application
14.4. Market Attractiveness Analysis
14.4.1. By Country
14.4.2. By Solution
14.4.3. By Type
14.4.4. By Application
15. East Asia Healthcare Chatbots Market Analysis 2019-2023 and Forecast 2024-2031
15.1. Introduction
15.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2019-2023
15.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2024-2031
15.3.1. By Country
15.3.1.1. China
15.3.1.2. Japan
15.3.1.3. South Korea
15.3.2. By Solution
15.3.3. By Type
15.3.4. By Application
15.4. Market Attractiveness Analysis
15.4.1. By Country
15.4.2. By Solution
15.4.3. By Type
15.4.4. By Application
16. South Asia & Pacific Healthcare Chatbots Market Analysis 2019-2023 and Forecast 2024-2031
16.1. Introduction
16.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2019-2023
16.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2024-2031
16.3.1. By Country
16.3.1.1. India
16.3.1.2. ASEAN
16.3.1.3. Oceania
16.3.1.4. Rest of South Asia and Pacific
16.3.2. By Solution
16.3.3. By Type
16.3.4. By Application
16.4. Market Attractiveness Analysis
16.4.1. By Country
16.4.2. By Solution
16.4.3. By Type
16.4.4. By Application
17. Middle East and Africa Healthcare Chatbots Market Analysis 2019-2023 and Forecast 2024-2031
17.1. Introduction
17.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2019-2023
17.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2024-2031
17.3.1. By Country
17.3.1.1. GCC Countries
17.3.1.2. Northern Africa
17.3.1.3. South Africa
17.3.1.4. Turkey
17.3.1.5. Israel
17.3.1.6. Rest of Middle East and Africa
17.3.2. By Solution
17.3.3. By Type
17.3.4. By Application
17.4. Market Attractiveness Analysis
17.4.1. By Country
17.4.2. By Solution
17.4.3. By Type
17.4.4. By Application
18. Key Country Analysis- Healthcare Chatbots Market
18.1. U.S. Healthcare Chatbots Market
18.1.1. By Solution
18.1.2. By Type
18.1.3. By Application
18.2. Canada Healthcare Chatbots Market
18.2.1. By Solution
18.2.2. By Type
18.2.3. By Application
18.3. Brazil Healthcare Chatbots Market
18.3.1. By Solution
18.3.2. By Type
18.3.3. By Application
18.4. Mexico Healthcare Chatbots Market
18.4.1. By Solution
18.4.2. By Type
18.4.3. By Application
18.5. Germany Healthcare Chatbots Market
18.5.1. By Solution
18.5.2. By Type
18.5.3. By Application
18.6. Italy Healthcare Chatbots Market
18.6.1. By Solution
18.6.2. By Type
18.6.3. By Application
18.7. France Healthcare Chatbots Market
18.7.1. By Solution
18.7.2. By Type
18.7.3. By Application
18.8. Spain Healthcare Chatbots Market
18.8.1. By Solution
18.8.2. By Type
18.8.3. By Application
18.9. U.K. Healthcare Chatbots Market
18.9.1. By Solution
18.9.2. By Type
18.9.3. By Application
18.10. BENELUX Healthcare Chatbots Market
18.10.1. By Solution
18.10.2. By Type
18.10.3. By Application
18.11. Russia Healthcare Chatbots Market
18.11.1. By Solution
18.11.2. By Type
18.11.3. By Application
18.12. China Healthcare Chatbots Market
18.12.1. By Solution
18.12.2. By Type
18.12.3. By Application
18.13. Japan Healthcare Chatbots Market
18.13.1. By Solution
18.13.2. By Type
18.13.3. By Application
18.14. South Korea Healthcare Chatbots Market
18.14.1. By Solution
18.14.2. By Type
18.14.3. By Application
18.15. India Healthcare Chatbots Market
18.15.1. By Solution
18.15.2. By Type
18.15.3. By Application
18.16. ASEAN Healthcare Chatbots Market
18.16.1. By Solution
18.16.2. By Type
18.16.3. By Application
18.17. Oceania Healthcare Chatbots Market
18.17.1. By Solution
18.17.2. By Type
18.17.3. By Application
18.18. GCC Countries Healthcare Chatbots Market
18.18.1. By Solution
18.18.2. By Type
18.18.3. By Application
18.19. Northern Africa Healthcare Chatbots Market
18.19.1. By Solution
18.19.2. By Type
18.19.3. By Application
18.20. South Africa Healthcare Chatbots Market
18.20.1. By Solution
18.20.2. By Type
18.20.3. By Application
18.21. Turkey Healthcare Chatbots Market
18.21.1. By Solution
18.21.2. By Type
18.21.3. By Application
18.22. Israel Healthcare Chatbots Market
18.22.1. By Solution
18.22.2. By Type
18.22.3. By Application
19. Competition Analysis
19.1. Competition Deep Dive
19.1.1. Nuance Communications, Inc.
19.1.1.1. Overview
19.1.1.2. Product Portfolio
19.1.1.3. Key Financials
19.1.1.4. Key Strategies
19.1.2. Google
19.1.2.1. Overview
19.1.2.2. Product Portfolio
19.1.2.3. Key Financials
19.1.2.4. Key Strategies
19.1.3. Amazon Web Services, Inc.
19.1.3.1. Overview
19.1.3.2. Product Portfolio
19.1.3.3. Key Financials
19.1.3.4. Key Strategies
19.1.4. Artificial Solutions
19.1.4.1. Overview
19.1.4.2. Product Portfolio
19.1.4.3. Key Financials
19.1.4.4. Key Strategies
19.1.5. IBM
19.1.5.1. Overview
19.1.5.2. Product Portfolio
19.1.5.3. Key Financials
19.1.5.4. Key Strategies
19.1.6. SnatchBot
19.1.6.1. Overview
19.1.6.2. Product Portfolio
19.1.6.3. Key Financials
19.1.6.4. Key Strategies
19.1.7. Acquire
19.1.7.1. Overview
19.1.7.2. Product Portfolio
19.1.7.3. Key Financials
19.1.7.4. Key Strategies
19.1.8. Floatbot
19.1.8.1. Overview
19.1.8.2. Product Portfolio
19.1.8.3. Key Financials
19.1.8.4. Key Strategies
19.1.9. Botsify
19.1.9.1. Overview
19.1.9.2. Product Portfolio
19.1.9.3. Key Financials
19.1.9.4. Key Strategies
19.1.10. Chatfuel
19.1.10.1. Overview
19.1.10.2. Product Portfolio
19.1.10.3. Key Financials
19.1.10.4. Key Strategies
19.1.11. ChatterOn
19.1.11.1. Overview
19.1.11.2. Product Portfolio
19.1.11.3. Key Financials
19.1.11.4. Key Strategies
19.1.12. Smartloop
19.1.12.1. Overview
19.1.12.2. Product Portfolio
19.1.12.3. Key Financials
19.1.12.4. Key Strategies
20. Assumptions and Acronyms Used
21. Research Methodology
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