Cloud Computing Industry Witnesses Rising Need for Enhanced Customer Service

In the fast-paced and ever-evolving digital era, businesses across industries are increasingly relying on cloud computing to drive innovation, streamline operations, and improve overall efficiency. The cloud computing market has experienced remarkable growth, offering organizations unparalleled flexibility, scalability, and cost-effective solutions.

PMR highlights the growth drivers and risk factors that influence demand for enhanced customer service in the cloud computing market and examines how it is reshaping the industry.

The cloud computing market is being driven by several growth factors. Firstly, the increasing adoption of digital transformation strategies across industries is fueling the demand for cloud computing services. The need for scalable and cost-effective IT infrastructure solutions is pushing organizations towards cloud adoption.

Additionally, advancements in technology, such as artificial intelligence and machine learning, are driving the expansion of cloud computing. The rise of remote work and the need for flexible and accessible data storage and collaboration tools are also contributing to market growth.

Cloud Computing Market Split-up

The global healthcare clinical analytics market is categorized by service model (IaaS, PaaS, and SaaS). By deployment mode, it’s public cloud, private cloud, and hybrid cloud. By organization size and by category, it’s BFSI (telecommunications, manufacturing, retail, and consumer goods). 

Among these, the BFSI industry is leading the market. Payment gateways, online fund transfers, digital wallets, and unified customers play a significant role in the BFSI industry's cloud adoption. The companies in this industry develop innovations to stay competitive. 

In its latest market study titled Cloud Computing Market, Persistence Market Research provides a comprehensive overview of the overall scenario.

Region-wise Sling

The growth of the cloud computing market in the Asia-Pacific region is being propelled by the adoption of advanced technologies like IoT, AI, edge computing, and 5G across various industries. The region benefits from increasing investments from the private sector, strong government support, and a large population that drives the development of new and emerging technologies.

Countries in the Asia-Pacific, including Japan, are actively embracing AI and machine learning in sectors such as finance, healthcare, retail, and manufacturing. Over the next five years, the Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) models are expected to surpass the growth of the Software as a Service (SaaS) model, leading to increased adoption of cloud computing in the region.

Persistence Market Research offers a holistic view with potential innovations and a call to action in its latest market analysis entitled “Cloud Computing Market.”.

Competitive Analytics

Some key players in the cloud computing market comprise Alibaba Cloud, Amazon Web Services, Inc., CloudHesive, Coastal Cloud, DigitalOcean, Google, GroundCloud, IBM, Microsoft Azure, Oracle Cloud, Rackspace Technology, Inc., Salesforce, Inc., Tencent, The Descartes Systems Group Inc., VMware LLC.

Persistence Market Research has highlighted the comprehensive analytics solutions and services.